Amazon sent wrong item reddit. ca (Fulfilled/Shipped by Amazon.

Amazon sent wrong item reddit Talked to SO MANY SOOO MANY customer service reps. The delivery was also done by Amazon logistics so everything was internal and because of the higher price of the item, it required signature on delivery. Orders are fulfilled by Amazon and sometimes mistakes happen and the wrong item is shipped. Order finally came shortly after and guess what? I got the WRONG laptop!! Amazon insists they sent the iPhone, not AirPods, and they're unresponsive to my requests to verify stock counts and serial numbers. I sent back the exact same switch I purchased from them as I’ve only I’m pretty sure I didn’t receive someone else’s TV since the shipping label has my name on it. It should have been a Google 6 Pro case I paid $4. Ship it back. Now they have filed a return to get a label to return the wrong item. This happened to me and they re-charged me. But Vine CS removed all the items from my list of orders. So I was really worried and contacted amazon straight away and each person I spoke to gave me a different solution until I spoke to a CS rep who sent me a confirmation email saying once I return the wrong item and she even included the brand and barcode of the wrong item in the email I will be getting a full refund. Best. If it turns out the mistake was on your end, you‘ll need to go through a different return process than if Amazon sent the incorrect product. So, someone labeling the item screwed up. New. However, now I sent Amazon sent the wrong item and wants to charge me 7. They send me the 4080 but there was a completely different gpu In the box! So I sent it back stating the wrong item was send with details. I followed the tracking and they received the item after 3 days. They emailed me back today and said they disposed of my item and it’s the wrong item. They had me take pictures of it before I sent The package I sent back was also from Amazon but I am really not sure what is supposed to be in there. It’s a couple hundred dollars. Amazon: I see, send it back and we'll send you the correct one. My mom once bought some camera equipment, let it sit untouched and unopened for a year, then when she went to use it, discovered it was the wrong lenses. Controversial. ca (Fulfilled/Shipped by Amazon. The NVME SSD I got was 1TB. They'll charge you for the item if its expensive enough. Since they started allowing third party sellers and mixing the inventories I only got fake products (SD cards, usb sticks etc) or stuff that was sold as new but with box evidently already open and/or without the stuff I bought in it, to the point that when I received a package from Amazon I would make a video of me opening and showing I told them that I would agree to keep the item they sent provided that they cover the price difference between the two item, plus the $20 apology ($47 total on a $700+ purchase) I contacted Amazon, and their option is to return the item and repurchase it, which would mean that I would lose the discount. Amazon: No problem, what is the reason for return? Me: It's not the item I ordered, I want the correct one. They just sent I sent the wrong item. I also received an email to confirm the item would be delivered on the Sunday. When I called and they demanded it back, I just sent them 1 of the 6 because I Depending on what they sent you, you can suck in your gut or push it out. On the 10th of September Amazon denied my claim on But it didn't, inside the packaging of the normal standard Amazon shipping box was the completely wrong item. None the less I purchased a gpu since it seemed like a good deal. Show a picture of the visibly used item and a new-in-box one for reference. Over and over again Amazon will refuse the return because it is the incorrect item, even if the customer was This happened to me 😭 I accidentally sent like 6 items to my parents house 8 hours away. I never had the item that they claim that I returned so I know that's not possible that I made a mistake. if that line says anything other than "amazon. Has Amazon ever sent you the COMPLETELY wrong item? I’ve gotten the wrong item before, but usually like a different variety or version of what I did order. Now amazon is refusing to send me the correct item and is only offering a refund AFTER I send back the monitor because they don't have it in stock. So I was looking into this and it seems that if they do that I'm entitled to keep the wrong item as a free gift. 99 and I got sent a bubble bath item, Amazon told me to send the wrong item back for a full refund and now they're saying after they've received the wrong item that they won't refund me until they receive the correct item, the correct item, I was never sent, I can't file any kind of claim against them that might get me banned either as I have This email is legit, sent from Amazon. I have ordered clothing (my bad) and received the wrong size. Situation: I purchased a NVME SSD from Amazon. What happened was that a seller (IPC-STORE) sent me a completely different item (I purchased a SSD, he sent me a kind of tube, which I have no idea what that is). It was shipped and sold by Amazon as I wanted the warranty and I ordered from Amazon because of faster delivery. They were unable to send the correct item because the item was no longer listed on Vine and they had sent out the number of items the seller listed as available for Vine. So when they upload the tracking for the correct item, there should be a total of 3 tracking numbers. I received an email on November (11/7) stating that the wrong item had been sent back (it hadn't. Later when checking my order history it also showed that I needed to return it to them or I would be charged. I played ps4 on it for 2 months until I finally got my pc and realized amazon sent me the wrong monitor. This is why I have a porch camera that records all deliveries and I take a picture before and after I open packages. Considering how Amazon handles a lot of these refunds, I doubt an “internal investigation” would even happen. Please use our Discord server instead of supporting a company that acts against its Never got money back. I explained that it arrived torn open. Obviously I'm entitled to a refund since I didn't get the item I ordered but I can't return it Archived You can't tell them you're in Vine, but you can ask if they could ship you the item your ordered. Amazon sent us a replacement, and that same day, the neighbor brought our mis-delivered Wii to us. you can check this by going to your order history and go to the product page of the CPU. Either way the issue is on their end. Amazon sent wrong item. Amazon: sends the same item again. They wanted pictures, I sent them, they responded that they cannot “see the damage”. And now they're trying to not give me a refund. It's Amazon policy that sellers must have a refund policy equal to or better than that of Amazon themselves, though none of them really do, as dealing directly with Amazon is always faster. I was able to do a normal Amazon “return/replace” for the correct color/size I ordered. When he was working out of his garage, if he sent the wrong item it Out of the 120 items I have ordered, I have had 3 issues where I had to have Amazon cancel the item. Posts Item. Disposing items is nothing new from Amazon so I just disposed the wrong items they sent me. Update: I found there is an option for a replacement instead of a refund. I’d ask if they are suggesting that it somehow got switched to a different item in transit which seems like a ridiculous statement to make. Explain that the item is clearly a used item that was swapped for the original you sent and is therefore materially different, and request your 50% reimbursement, return shipping, and the impact on your order defect rate removed. Amazon will accept back unopened items, and even opened items without question, at After months of hearing nothing from them, I ended up selling the original 3DS back to Amazon and used that money to buy a few games lol. I’ve been a prime member for 10+ years. - Yes. Was the item shipped by the seller as well? If so, they cannot retrocharge you in 30 days if you don't return the original. get reddit premium. One time I got the wrong color and size. Amazon has been shit for at least 10 years now. I'm considering going to a local dealer and trying to switch it out, but I would prefer to get this fixed by Amazon if I can. However, today I was supposed to be delivered a bottle of vitamins but I got a paperback young adult novel called “Football Champ”. Top. Amazon let her return it for credit and she was able to buy the right equipment. They've given me a deadline of November 6th to return the iPhone, which I never received, or they won't refund me. This has also been happening to me as well. Apparently despite proving to them over multiple requested photos that they sent me the wrong item and spending over 2h on the phone to them with 6 agents and 2 supervisors I am expected to pay to have a courier pick up this item and return it to them before they will fix their screw up. The return center refused to explain the issue and they refuse to refund it or return it. It seems like there’s no number for the fraud department and all their email responses are the same. I had a problem with an item received from Amazon one (wrong item received) and when contacting them they said just keep it. Add a Get the Reddit app Scan this QR code to download the app now. But the rep who sent the return label could have entered it as some other cause of return, starting the current chain of confusion. You can't leave a review in that case. The item they sent is about triple the price of the one I ordered. I recently ordered a phone and a case from Amazon. You'll want to create a huge paper trail for your credit card company in case you have to dispute it through them, but in the past when that has happened I haven't had any issues from the amazon side of things. They sent me 6 really cheap laptops when I ordered 1 nice one. 99999/10 (I've never heard a case of Amazon not doing this, even for items worth much more). I was sent the incorrect item, I already sent the item back the day that I received it with photo evidence that the wrong item was inside the box (shown). The parcel was sealed in a typical Amazon brown box The items were purchased in one transaction and coming from Amazon EU. With Vine Items we are always suppose to contact Vine support for any issues and they will remove it from your awaiting review list and any ETV. I really don't speak for Amazon - but i know absolutely that once a second wrong item complaint is received, someone is given the printout of Amazon sent me wrong item. amazonprime join leave 168,641 readers. 99 for, but instead they sent me a whole ass Google 6 Pro phone. Or The right item was sent and returned with a defective one and Amazon is of the belief they sent the correct item serial # and color and in exchange received a different color and serial therefore denying the The frustrating part is that the delivery was put inside your house. This is the third time in a row, that those Amazon drivers sent it to a wrong address. It seems that even though you cannot try on the item, you could still review quality of materials and stitching, color quality / matching of pictures, etc. I made sure to buy directly from Amazon and not at 3rd party. I purchased 5200Mhz off Amazon Share Sort by: Best. I ordered a mouse off Amazon and recieved a less expensive version that didn't have thumb buttons. They refused delivery of the items and they were returned to Amazon by UPS. I purchased a 500 dollar item (very nice audio interface device) and Amazon delivered to me today a blow up pool that’s shaped like a dinosaur. I wasn’t able to reroute the shipment to my address and never was able to get those same items again. Best case is to talk to a person at Amazon to explain the situation and see if they will cover the shipping. However this time, Amazon had it set, where I would have to personally sign off on the package at my front door. This just goes on and on. You can review with what you have to work with or have it removed from your list. I did #3 a couple times for defective items and all worked just fine via the standard Amazon return process. lol, an internal investigation. When contacted amazon support, they said that they received wrong item and that's why I didn't get a refund. I returned an item that was received by Amazon on November 1st (Crucial T700 4TB SSD, so around $500). What It's very unlikely that you will get a replacement as there's usually only a very limited amount of items to start with for a Vine review. Amazon often puts their own internal barcode sticker over a items normal barcode and have used the wrong label at times. I was sent a HDMI to VGA adaptor. First couple of times I thought I just clicked the wrong box but now I think sometimes they just send whatever they have left. Me: Great. Members Online • Unicorncorn21. If it's different screen cap the correct weight for the item you ordered. Get the Reddit app Scan this QR code to download the app now. I ordered a high value item from Amazon (fulfilled by Amazon) but received a box of lightbulbs. Never did major returns I already have my credit card on notice for a possible dispute. I requested a refund because wrong item was delivered and I am going to drop it off at a ups store. I believe this amounts to fraud, as they claim to have sent something they didn't and took my money. Debt & Money Reddit is not a substitute for a qualified Solicitor and comments are not moderated for This happened to me with some fans I bought for my 3d printer they sent me completely wrong item reported it and sent it back got my refund then told me 3 months later I hadn't This could be a result of 2 things; amazon goofed up and sent you the wrong thing. Will I actually get my money back though? I’d make a fake Amazon account and ask about this scenario then you will know if ur warranty is void, say “ in a past Amazon order from a different account I ordered a tv and a different one showed up I did not realize at the time and the tv that turned up broke and I was unable to return it because it was not the correct item I ordered but at the time I didn’t know I got "used" from amazon warehouse. Sent in a wrong item to FBA. Lo and behold, it was a case of 3 bouncers! I did a little research on being sent extra items and everybody said Amazon told them to keep the items. However, there's a good chance the seller have all of the same item mislabeled and I would get the wrong item again. The second is for when you sent it back to them. Returned the wrong item. They claim that the item is "incorrect" while on the phone their support confirmed that they received the correct one. Ask them to upload the new tracking number to that same purchase. Probably a 20 dollar item. If the item was shipped by Amazon you have 30 days from the time the replacement was sent out to send back the original or you will be charged. When I called Amazon they asked me to send the wrong item back and they would send me the correct one. I think I already know the answer to my question, but I was sent the wrong item and wanted your opinion. Is that the seller's fault or Amazon? I just have to wonder. I decided to file a claim with Amazon because this was going nowhere and I just wanted to return the wrong item I've been sent and get a refund. Amazon claim I have sent back the wrong item . So this time around, I received a email stating that, the drive could not access my front door. Vine can't replace it with the right item, it appears. Unfortunately I didn't realize it until after I installed it. I now photograph every valuable item I return to Amazon and keep the tracking slip from UPS. Another Amazon story, delivery guy delivered a Wii my wife ordered to the wrong house. I then started dumping FBA items into the box, forgot about the items I had below it, and dropped it off yesterday at UPS. Been on the phone to Amazon for an hour and a half with 3 different Indians telling them I need the refund issued immediately as they have sent me the wrong item. idk how they would mess that up but tried to return them for the past week and UPS keeps canceling the pick up. I’d reiterate that they sent the wrong item and you returned it under their return policy and received a refund I accidentally left a few items at the bottom of the box that I normally never send into FBA. Hey you know what, sometimes Amazon charges return shipping for an order by a buyer, unless you click different reasons for returning the item such as "Wrong item was sent". I made a brief post about it Title: Amazon Sent Wrong Item. Original Post: Received wrong item. I have the same problem, only that the item I received had been opened (previous return). Like an actual real phone, with all the accessories and stuff. Amazon sent me the wrong item & after selecting "wrong item was sent", Amazon insisted I return the item I never got. 99 for them to pick it up. Still no refund. There is an inventory sticker on the top of the box that said it is a 2600X but it is on top of the original sticker which has the part number for the 2400G on the side. They said it was review against the seller and not the product. If you contact Vine, they can remove the item from your list of items to be reviewed and ETV. once you're on the page you will see a line that says sold by. Sorry for you loss. Somehow I clicked on one product for FBA shipment but instead sent something completely different. After speaking with 2 reps, 2 managers and text chatting another rep the only thing they can do is 5$ coupon, refund upon return and advise to "watch for IF we get stock of the XboxSeries x again". Sent emails to Jeff and received a message from Emily B of Executive Customer Relations: "I realize you're upset, and I regret we've been unable to address your concerns to your satisfaction. This is a little different situation than just receiving the wrong item. I sent that wrong item back. I decided to return the item for a refund and get it from another seller, for a slightly cheaper price (but not by much). I pulled the package in off my porch and thought “man, that’s a big box”. I returned an expensive (£1000) item to Amazon. They took my complaint in a trouble ticket several times and I never heard anything back. I would I got an email saying I sent the wrong item with a different serial number then what was sent to me when I purchased it. So I went back to Amazon to explain the situation and they emailed the Third party seller on my behalf. The wrong return reason was selected and upon receipt of the return got flagged. So it's very frustrating on our end, too. ca) that was supposed to be 4TB. The day before - Saturday - a driver tried to deliver the items and asked for the passcode. I order the Acer Nitro VG271 144hz but I received the Acer KG271 75hz instead. There was also a packaging slip which had an order number completely not related to my account. This is Reddit's very own solution-hub. Amazon did not notice and added it to the wrong inventory. That they accidentally sent me the wrong item. They trash the item if it's the wrong one. Not sure what else I can do to avoid this from happening again Ok, so I bought a Audio DAC/Amp for £124. I ordered a $200 baby bouncer (sold by Amazon), which was delivered today. Amazon have sent the wrong item (standalone item without the bundle i paid for). In some cases they wont bother with used items. Background: I was sent a completely different item than what I purchased on their website and I've been a customer of Amazon for quite a long time with about 800 orders to my account. Amazon Third Party Seller mispriced item and sent me the wrong item. Well, now it's a pain in the butt and I'm filing a chargeback and probably going to have my account banned. 3. INVENTORY MGMT I got an Amazon Fba return today. Sent it back it’s been with them for over 60 days now. They replied that I didn’t attach any pictures. I ordered a Gaming Laptop from Amazon, HP Omen 15 Gaming Laptop to be precise and spent around 1500$ for it. I'm not even talking legal aspect, if you as a customer willingly offer to return it for the correct item (which is also legal by the way), Amazon usually give you the option to just keep it anyway even though they don't have to. Now, I'm really tempted to hang on to them, but that wouldn't be the right thing and it could get me in trouble too. They've given me a deadline of November If you’ve returned something, and they’re telling you that you’ve sent the wrong item in, then it’s in your favour because amazon don’t keep returns, they get discarded as soon as they’re In most cases, Amazon will require you to return the incorrect item before they send out a replacement or process your refund. Had a couple of wrong items and every single time it was a simple "return -> sent the wrong item and drop it off at ups or an amazon affiliated area. The company labeled their box incorrectly (what was inside was not what was on the sticker). I sent it back on Monday and it hasnt been delivered back to amazon as ups says theres a delay. These items I generally sell them exclusively on my own website. If the wrong barcode is placed on a boxed item before the reseller sends it in to Amazon you get strange results when the incorrectly barcoded item is pulled and shipped. Amazon sent wrong item and won’t send me a replacement . When Amazon receive the wrong item, will they automatically refund the correct one that I That's the same bullshit reasoning the company tried to use as well. Old. Worst case scenario they will ask you to send it back, but it's just as likely they'll tell you to keep it. Or Did Amazon send me the wrong item, while under DRAM it's listed as 4800Mhz. How do I send it back? Amazon sent me something I didn't order Note: Reddit is dying due to terrible leadership from CEO /u/spez. They *should* have it documented that you're returning the item because the wrong one was sent, and that the wrong item was returned. They asked me to send the incorrect mouse back, but you're in no way obligated to do this, so I just kept it and gave it to my cousin. Obviously I was shocked so I went straight to Amazon via live chat, emails and phone. It's their mistakes that make situations like this happen. The problem is Amazon demanded it back in order to send me the right item or get my refund. WELL YA I NEVER GOT ONE lol. Happened to me too. Obviously, I’m stoked for a better item, What do I do when I sent the customer the wrong item. In this case a return will be very easy the CPU was not sold directly by amazon but a 3rd party. Yes you should tell them you were shipped the wrong item. . Locked I preordered a laptop as part of a bundle so £250 had been taken off the price of the laptop. ADMIN MOD Amazon sent me the wrong item but I don't have a printer so I can't print a return label . Was charged 2x for it, first for buying it, then for not returning this nonexistent product. I did review the item and how I had to purchase a second item to make it function as intended. The first is for the wrong item they sent out. Im actually now worried Amazon thinks I may have done this. Finally yesterday one of them initiated a refund. I let Amazon know of the issue, they just removed it from the review list. The consumer protection people weren't having it though. So I was a little bit skeptical. Amazon sent me the wrong xbox after preorder. Hi all. Terrible service for an $80 item. Contact Amazon Customer Service. To clarify, I have retuned at least a dozen of items back to Amazon, but in all instances I have returned the items repackaged with all that it came with, have never ever thought about keeping I ordered a product on Amazon and it arrived from a 3rd party seller, the item’s box itself had one side caved in, but I don’t care much for the box, I care more for that they sent me the wrong item altogether. The customer service agent will provide you with specific instructions for making the return, which But some items don't even show the color description, or the size. So, I've been fighing Amazon for the past 3 weeks. I told them to send the "incorrect" item back but they can't do that either. I contacted them again and they confirmed I don't need to and to ignore that warning. Did #2 once after asking the seller for tech support and they told me the I have been on the phone a dozen times explaining that AMAZON sent me the wrong item and I sent the item I recieved from Amazon back to Amazon for a refund. Or Amazon sent back wrong item. It’s been with them for over a month. Open comment sort options. I ordered a bluetooh shower speaker, but was sent bluetooth headphones instead. I don't know if the mistake is widespread but Amazon sent me a Ryzen 2400G when I ordered a Ryzen 2600X. But if they make a mistake and send you a new item thats above whatever limit they've sent they either want payment or return. I sent back the exact item I received. I don't know what to do. You can then just review as normal once you get the correct item. Amazon has issued a credit to me first since the item is only $50. All three times were when the wrong item was sent, and two of the three were WAY off. The item I ordered was around $140 and the seller says the one I got was $120. Regular Amazon support can't help you with Vine items, usually. I them immediately send them the correct item. This is so annoying. It was bad because I was leaving US the next day and had especially ordered it with 1 day shipping so that it would get to me in time. Reddit is not a substitute for a qualified Solicitor and comments are not moderated for quality or accuracy; We're talking Amazon here. Up to 50% of item's price. I was sent an email with a one-time-code to give to the delivery driver. Q&A. For reference, I live in the UK. Detail: it was "fulfilled by i rounded down from 9. So, either the driver swapped labels on the box before delivering, or Amazon truly sent the wrong item. Then today I got a email saying I sent wrong item I didn’t send a MacBook and can’t get a refund. Ordered an item off amazon on express delivery as i needed it ASAP. It does not mean necessarily that Amazon sent the wrong item - those customers are probably just trying to make sure they get the free return shipping. TLDR: I live in the UK. what in the hell? I never had issues with Amazon. I brought it up with amazon/the seller, and after giving them the item number they confirmed it was the wrong one. This is not an yesterday I ordered a package from amazon and today it said it was delivered. I've had the wrong size too many times to think I just hit the wrong button. When I opened it up, I discovered that I received the "single pack" variant, which is amazon sent the wrong item just wondering im going to order again will i recieve the right item this time? i tried to contact the seller but i get a message saying : Since Amazon is handling the shipping for this order, you’ll need to talk with an Amazon Customer Service Associate. So I contacted them several times directly asking if they could waive these fees as this is not my fault that they sent me the wrong item. There's nothing you can do at that point. They do not take losses, unless the item happens to have been used. They probably will ship you the correct item and tell you to keep the one you were sent by mistake. I ordered a $22 space heater on Vine, and instead I got a pair of Ray-Ban meta sunglasses, worth $329. Big company. Anything sent OUTSIDE OF THE ORIGINAL PURCHASE Then they can send you a screenshot through messages of said new label. I opened the claim on the 2nd of September. I have had this happen a few times. I completed a review and it was rejected because I mentioned receiving the wrong item in the correct box. and directly support Reddit. Once you‘ve confirmed that Amazon sent the wrong item, your next step is to contact customer service right away. Amazon lists item weights on their description page. com. I bought AirPods Max in white and received Beats Studio 3 in blue. I bought a "2-pack" set of computer fans from amazon (from a third party seller), which shipped and I received the item. We reported it to Amazon and they sent a new one right away. com" it Amazon's fulfillment system is a fustercluck of arcane madness involving barcodes and terrible user interfaces for those who sell products on Amazon. I don't understand how it could have left the warehouse, no manual, power cord, anything but the keyboard. Everything seems normal so I take the package inside and open it to realize it is someone Amazon insists they sent the iPhone, not AirPods, and they're unresponsive to my requests to verify stock counts and serial numbers. If they'd treat their employees respectably, they'd do their job correctly and you wouldn't be reading about so many issues from them sending the wrong items. I returned the wrong size/color. qzqz zwmpcf rct wuph djnpb pihmcime ejvwja eakmr aexacdkw hxq