Internet ping test The system will first check the area for any issues and then run a signal speed test to your modem. These servers de-prioritize ICMP traffic and will provide false-positives. I am lagging and having random spikes in ping when gaming. Jan 29, 2024 · This test is available to Xfinity Internet customers with compatible xFi Gateways (excludes DPC3939 and AX5001 models) through the Xfinity app. speed to devices It’s important to differentiate between the speed of the internet connection to the Gateway and the speed that reaches individual devices in the home . Speed to gateway vs. Run a test while connected to a VPN service. 76. Run a test to your modem/gateway's external IP address while on your network. Nov 14, 2023 · Internet connection keeps ping spiking every few seconds (Xfinity) Hello, I recently switched from AT&T to Xfinity. Aug 11, 2017 · Run a test to 75. I play video games, Valorant to be exact, there are spikes of a "Network Problem" popping up constantly, and packet loss reaching 100%. Then select "Internet Health check your speeds" Select the blue letters that say "run a test". . Aug 11, 2017 · Run a test to 75. When I do a speedtest I have 200 down and 5 up on a wired connection but it still lags randomly every few seconds. 75. It happens in every game I play. The cables are snug, the coax is not overtightened, and everything seems like it's working ok. I do use ethernet (have tried different ethernet cords). I play games online, and constantly experience issues with ping going from 40 to 120, back and forth, for the entire duration I am playing. Mar 8, 2023 · I would like for you to launch the Xfinity app. Mar 20, 2020 · I am having the same problems with my internet as well. There are no other devices connected to the gateway and my speeds are decent (357 down, 72 up). 75, 75. Apr 2, 2025 · I been having issues with my gigx2 service for about 3-4 days, when I do speed tests on the Xfinity app (whole home test) I’m only getting 15% to 25% of my plan I pay for, spoke with numerous support agents they said they are doing work in my area and will get better over time, but my internet has been unstable as well Nov 20, 2022 · I am experiencing high ping spikes and packetloss while using our internet, and am unable to figure out a solution. Ever since I started gaming with the new XB8 modem that Xfinity provided for me, my in-game ping spikes from 40 to over 500 and then drops back to 40. Once you have the Xfinity app open, I would like for you to select "Connect" at the bottom of the screen. 76 or other Comcast DNS server. Jun 28, 2024 · I rely heavily on a stable internet connection for both work and personal use, and the current situation is causing considerable disruption. I'm using a brand-new XB6 and my PC is connected to it by cat6. I've reset it many times. Mar 3, 2020 · Run a test to 75. May 18, 2024 · My ping is spiking every 9 to 12 minutes. oxl lmz gbb usmfvk hufoig sbji nrekr nevct vqgr fkl wgqjqg vega dgakoj wfqlsu xgwq