Vivid seats refund policy. Cancellation Policy 5.

Vivid seats refund policy ” There are far too many scams on the internet for a big corporation like Vivid Seats to place a burden on the consumer to sell tickets online. AC/DC floor seats can provide a once-in-a-lifetime experience. Read our detailed review covering Vivid Seats' buying experience, refund policies, and customer service to help you decide. As Vivid Seats is not directly affiliated with any venues or box offices, we cannot provide accurate in Thu, 13 Jan, 2022 at 2:26 PM These order summary emails are sent after any order is placed through Vivid Seats, and they sim Thu, 13 Jan, 2022 at 2:28 PM. We are only able to issue compensation for events that are officially cancelled by the venue, team, or performer and not rescheduled. A 110% credit to use toward your next experience Contact Customer Service. VividSeats Refund Policy (Security, Trust & Reliability) The 100% Buyer Guarantee: Due to the nature of a live ticket marketplace, all sales are final. The agreement, announced by New York Attorney General Letitia James Friday morning, stems from refunds that Vivid Seats’ clients refused consumers for events cancelled in the wake of the Compare StubHub and Vivid Seats for pricing, selection, and features. com and click “Sales” on the L I use them all the time, they're very reliable and have good refund policy the one time I needed it. This article will cover everything you need to know about Vivid Seats’ refund policy, Compensation may be in the form of a refund or store credit in the amount of the purchase price (including delivery fees, less possible restocking fees), at our sole discretion. Been out of work for almost a year. 5 million settlement of class action claims that it failed to issue full refunds for shows canceled due to the coronavirus won final approval by the Northern District of Illinois. Due to the nature of a live ticket marketplace, all sales are final. New date still pending. Depending on your financial institution, refunds may take 3-5 business days to be processed back onto your card. Event Cancellation vs. We screen every transaction for your peace of mind, and customer service is available if you have a question. In such cases, you can Baltimore Orioles Playoffs Tickets for the 2025 MLB Playoffs. Vivid Seats’ Price Guarantees and Policies Understanding the Buyer Guarantee. He just wouldn't take "no" for an answer. You can begin the process by clicking the “Sell” button located in the upper right corner of the homepage. we drove three hours to atlanta to see her but we have work on sunday and can’t afford an extra two days in atlanta. It provides peace of mind when buying, especially at the last minute. ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ Select Download Format Vivid Seats Refund Policy Download Vivid Seats Refund Policy PDF Download Vivid Seats Refund Policy DOC ᅠ Upholds industry standards for the refund would refund me earlier than ticketmaster? Giving up on the seats a trusted and Vivid Seats vs. What is Vivid Seats' cancellation or refund policy? If your event is canceled with no rescheduled date, Vivid Seats will refund the purchase price of your ticket or issue a credit to use on a future purchase. Can I cancel an order I’ve already placed? Will I receive compensation if my event is rained out, postponed, or rescheduled? Vivid Seats If your event is canceled, you will get 110 percent in Vivid Seats credit, which have a clearly stated no refunds policy. We want to ensure your Vivid Seats shopping experience is pleasant, fast, simple, and secure. This gives customers confidence. The policy can seem complicated, but it’s designed to cover various situations. Learn more about ticket types and their features. Your trust is our top priority, and this Guarantee is part of our c My girlfriend bought us tickets on Vivid Seats to see Janelle Monae together some months ago. In the rare case where the tickets of a confirmed order have not been received before the event, Vivid Seats will attempt to locate the tickets and ensure delivery prior to the event. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. Though we wish we were able to do more, we are doing our Those tickets would have been honored for the Oct. There's nothing like it! If the Los Angeles Dodgers are in the playoffs, there's simply no substitute for experiencing it live at Dodger Stadium with Dodgers playoff tickets from Vivid Seats. Dealing with their customer services is horrific and circular. Strict Refund Policy: Vivid Seats maintains a stringent refund policy, which is outlined in their terms and conditions. Refund and Exchange Policies. Browse Atlanta United Parking tickets and all MLS tickets and earn Reward Credit when you buy thanks to Vivid Seats Rewards. ) will be refunded to your original method of payment used at time of purchase. Sellers are automa Vivid Seats Rewards: Buying tickets from Vivid Seats will get you to more events. Actual products like a car or groceries become used or damaged immediately, but there is no damage to a ticket, its nearly the pass to go to an event. Understanding Viagogo’s refund policy is crucial for anyone buying tickets through the platform. We are unable to cancel or refund your ticket purchase once placed. For Event Ticket Protector™, covered If your event is officially canceled, Vivid Seats offers two options: Full Refund: You can request a full refund of your ticket purchase. 4 million in refunds to consumers in New York. Ticket Protection. Their refund policies do not cover customer errors. vivid seats refuses to refund me Concerts megan thee stallion postponed her concert to sunday. If, for some reason, your tickets are not valid, Vivid Seats will refund your purchase and try to help you get replacements Get Ohio State Buckeyes Football tickets and 2025 - 2026 Ohio State Buckeyes Football schedule information from Vivid Seats. You must have a valid PayPal account in order to receive payment. REFUNDS (3rd PARTY VENDORS): For ticket(s) purchased through a 3rd party vendor (Stub Hub, Vivid Seats, etc. No. While Vivid Seats Vivid seats refused to refund my money and instead rescheduled it for next year. The plaintiffs ask the court to order Vivid Seats to reverse its alleged retroactive refund policy changes, cease issuing “loyalty credits” in lieu of refunds to those who have not requested such vouchers and pay other Reselling event tickets on Vivid Seats is easy and can increase your ticket’s value. Yes, it is possible to get a refund for Vivid Seats. It's two mobile tickets so "I got online and bought a floor seat ticket from Vivid Seats," she said. If the Event Organizer authorizes refunds and you choose to request a refund, the cost of your upsells (e. As our Sales Terms and Conditions state, all sales are final. As a resale marketplace, Vivid Seats lists tickets that come from a vast network of sellers, all of whom own or manage their own ticket inventory. Compensation may be in What do I do if my event is cancelled? How do I get my compensation? By placing your order, you (i) acknowledge that sales are subject to our final sales terms, including the refund, postponement, and cancellation policies as stated throughout these terms; (ii) you acknowledge that Vivid If your event is canceled due to the coronavirus, you will receive a Rewards Cash loyalty credit for 110% of your order total. Plus, their guarantee ensures on-time delivery or money back. Often, floor seats/front row seats can be some of the most expensive tickets at a show. However, if the event is rescheduled, the tickets will be valid for the new date, and refunds are typically not provided in this scenario. Refund Policy . 100% Buyer Guarantee! AC/DC Floor Seats. Do you agree with Vivid Seats's 4-star rating? Check out what 11,114 people have written so far, and share your own experience. Vivid Seats, the official ticketing partner of ESPN (which broadcasts many MLB regular season Unfortunately, no. If Vivid Seats Knowledge Base. Live in Ontario Canada. 82% of users say that they won't use Vivid Seats in the future for similar services or products. Vivid Seats’ 100% Buyer Guarantee; Refund Policies and Vivid Seats protects buyers with 100% authentic tickets, seat location matching, and full refund coverage. Browse or search articles to find answers to your questions. com or the mobile application for vivid seats llc (“vivid seats,” “we,” “us,” or “our”), or by selling any product or service on or through vivid seats, or by indicating your assent to these terms and conditions (“terms and conditions”), you are San Francisco 49ers Tickets: The official source of 49ers season tickets, single game tickets, suites, and other ticket information Vivid Seats provides excellent customer service and we are committed to your satisfaction. Vivid Seats, the official ticketing partner of ESPN (which broadcasts many MLB regular season Refunds are only given if a show is re-scheduled or outright canceled. If you received hard copy tickets, you will be required to ship the tickets back to Vivid Seats. Date of experience: 31 May 2020 Vivid Seats, LLC is a company registered in Delaware, USA with its registered office at 24 East Washington Street, Suite 900, Chicago, IL 60602, USA (collectively with our payment processing subsidiary Vivid Seats UK Ltd. Can I cancel an order I’ve already placed? Will I receive compensation if my event is rained out, postponed, or rescheduled? File a Claim Manage Policy. Case Studies; Income Reports; Success Stories; Guides Menu Toggle. Still have to pay household bills on top of bills for the locked down business. Review Updated 3/25/2023. Has anyone had a recent good experience with them? Main Menu. Find seating charts and view the NHL schedule for every team in the league. Buyers receive a full refund, including shipping. With Vivid Seats, you can experience it live, with Atlanta United Parking tickets for all the events in 2025 and 2026. Doesn't look like I'll be attending the pre-game TFS — a subsidiary of Vivid Seats, LLC, which operates one of the nation’s largest ticket resale marketplaces — licenses the use of Vivid’s platform to independent affiliate marketers nationwide. depending on your state of residence) to request a refund, provided you haven’t started your event or initiated a claim. However, if an event is canceled, you may be eligible for a refund. However, their general policy is that all sales are final. com cancellation policy specifically states that all sales are final, and refunds are only given for canceled events that are not Our 100% Buyer Guarantee promises that your transaction will be secure, that your tickets will be delivered before your event, and that those tickets will be valid and authentic. Cancellation Policy 3. Refusing a refund. Site Map Accessibility Privacy Policy Do Not Sell or Share My Personal Information Terms of Use Vivid Seats did not comply with its own (notably subjective) policy of “we will make it easy for you tot sell your tickets. vividseats Listing tickets on Vivid Seats is free! Once tickets sell, a 10% seller fee will be deducted from your total sale price. by using vividseats. Getting tickets and nabbing perfect seats with Vivid Seats is simple and secure—all ticket purchases are protected by our 100% Buyer Guarantee. "I could've easily just thought, 'I'm not gonna win this Vivid Seats (NASDAQ: SEAT) has settled a dispute over refunds related to several major white label ticketing clients, agreeing to pay out $4. Sometimes Vivid Seats offers VIP AC/DC meet and greet tickets, which can . Here’s how to list your tickets on Vivid Seats: Click the “Sell Tickets” button on the Vivid Seats homepage. So you want to see No Refunds? Good news: We've got you covered. Numerous users have reported struggles in obtaining refunds from Vivid Seats, even in cases where the company’s Buyer Guarantee should have applied. To get started, find your team from the list above. g. Initially I thought this was going to come with the refund for Abel's tour but thankfully, I called them up (1-866-884 Vivid Seats is an online marketplace that lets people buy and sell tickets to live events, including concerts, shows, music festivals, sporting events and theater productions. Shop with confidence thanks to the Vivid Seats Buyer Guarantee. If your event is officially canceled, there are two buyer guarantee options: A full refund. If you are trying to buy a ticket to a Fox show online (from someone you don't know) please be VERY cautious, as online ticket scammers are everywhere in the comments of Fox's posts on Whether you desire seats at midfield or opt to sit in the cheering section of the end zones, Vivid Seats can accommodate nearly any request. Life happens live! Frequently Asked Questions About Atlanta United Parking Tickets Vivid Seats is currently the 9,628 most visited website in the world according to Alexa. "A final thank you to you - the best fans on planet Earth," the band said in its statement. I go to a lot of concerts and stand up but the refund in question was a baseball game that was rained out after 10 pitches. It doesn't get much easier for purchasing LA Dodgers tickets – Vivid Seats' customer support is ©2025 Vivid Seats LLC. A spokesperson for Vivid Seats shared the following statement: “We are aware of the issue with a small number of fans whose expectations we were unable to meet. Get Help . They gave me 110 percent refund so they even paid for me driving out there and parking practically. Can I cancel an order I’ve already placed? Will I receive compensation if my event is rained out, postponed, or rescheduled? Vivid Seats Review . effective date: december 20, 2024. Nevertheless, their policy may change in support of the event. Will I receive a refund if my event is rescheduled, rained out, or postponed? No. Vivid Seats operates primarily as a marketplace for third-party sellers, so individual refund and cancellation policies are often set by the seller. Is Vivid Seats a legit site? Yes, Vivid Seats is a legit and safe ticket exchange resale site that started in 2001 allowing licensed brokers and individuals to sell tickets to over 900,000 sports, concerts, and theater shows in the US. How long do refunds take? Can I return or exchange my tickets? Will you let me know if my event has been rescheduled or cancelled? Depending on your financial institution, refunds may take 3-5 business days to be processed back onto your card. Keyword Research Do you agree with Vivid Seats's 4-star rating? Check out what 27,646 people have written so far, and share your own experience. Some issues raised Vivid Seats’ policies contain important details around valid tickets, refunds, and more. Security Policy. Formed in Boston in 1970, Aerosmith has long been considered one of America's most important rock outfits. VividSeats. I purchased two tickets Vivid Seats Help; Payments & Refunds; Cancellations, Refunds & Exchanges; Cancellations, Refunds & Exchanges Cancellations, Refunds & Exchanges. Event Changes or Postponements. In addition to its user-friendly platform and robust buyer protection policies, Vivid Seats offers a rewards program that incentivizes frequent ticket purchases and helps fans attend more events. 1-866-884-3556. If you purchased Event Ticket Protector at checkout, please contact the insurer, Allianz Global Assistance online or call 1-800-284-8300. Reply reply cherilee7 • Let me guess - Portland? No Refunds Tickets and Show Experience. please carefully read this agreement. This refund would be a big help. However, Vivid Seats offers a 100% Buyer Guarantee, which does cover instances where an event is outright canceled and not rescheduled. You can purchase tickets online or via the Vivid Seats app; if you’d like to order by phone, simply visit our Help Center to find the contact information to do so. And Vivid Seats will help get you there. 5 million deal resolving claims that the ticket seller Seating Guide. If you can't make the event anymore, we encourage you to resell or pass along your tickets to someone else as tickets are transferable. Once your tickets are sent back, Vivid Seats will process your refund based on the retailer’s cancellation policy. We can’t provide refunds for your Fan Club membership purchase or merchandise that has been shipped or delivered. I bought two seats on VividSeats from a verified seller and the tickets were in my AXS account within 10 minutes. Generally, if your event is still more than 7 days away, Vivid Seats will issue a full refund minus any applicable fees. This policy ensures that your tickets are accurate and valid and will arrive in time for your event. For events that are rescheduled, Vivid Seats will help with any ticket reissuing concerns or make it easy to sell your tickets if the new I asked customer service to confirm I would have seats sat together and they said yes. Customers are encouraged to review these policies before making a purchase to understand their rights and limitations. If you can't make the event anymore, we encourage you to resell or pass along your tickets to someone else as tickets are Vivid Seats offers refunds for canceled events. FAQ. They offer tickets to live events, concerts and sporting events. I was not able to access the tickets and when I did chat with Vivid Seats, they told me that they would not give me access to the seats because I had filed a dispute. In order to make a claim under the 100% Buyer Guarantee, the Event Ticket Buyer must contact the BookSeats customer Law360 (March 11, 2021, 10:10 PM EST) -- A group of Vivid Seats LLC ticket buyers asked an Illinois federal judge Thursday to greenlight a $7. Download Vivid Seats Refund Policy doc. Do you agree with Vivid Seats's TrustScore? Voice your opinion today and hear what 27,646 customers have already said. Vivid's policy on refunds is a joke. Learn more. To get a Vivid Seats refund, you’ll probably need to talk to Vivid Seats’ customer support. 100% Buyer Guarantee! Cancellation Policy and Refunds. Although we had a good experience using Vivid Seats is a leading ticket marketplace connecting fans to the live events, artists, and teams they love. Self employed hair stylist. . 27% of users think that Vivid Seats should improve its Payments. "Play I immediately requested a refund and vivid seats denied. 5 million deal resolving claims that ticket seller Vivid Seats LLC retroactively discontinued its refund policy after events were Not only did I buy concert tickets, but I also bought ticket insurance from Allianz Travel Insurance which equated to just under $40. If you purchased hard copy tickets, we will also send you a shipping label to return the tickets back to us. In the Vivid Seats app, it still showed I had tickets to the game, despite the CC refunding my payment. Vivid Aerosmith Concert Tickets. | Read 19,981-20,000 Reviews out of 21,883 From search to checkout, get help with your purchase. Inspiration Menu Toggle. Has my credit card been charged? An Illinois federal judge has given a final signoff to a $7. As the best from the American League and National League battle it out for postseason glory, be sure to browse the Vivid Seats marketplace for a vast assortment of 2025 MLB Playoff tickets on sale throughout the journey to the Fall Classic. Zone Seating The refund policy only applies to cancellations due to rainout or circumstances dictated by Major League Baseball. Designed to give you full peace of mind, safety, and security. In other cases, their policy depends on specific circumstances. Vivid Seats is a more traditional ticket marketplace that charges service fees to both Learn More About Vivid Seats Vivid Seats Refund Policy The 100% Buyer Guarantee is present for all Vivid Seats ticket orders. All you have to do is collect stamps, redeem, and repeat Whether you’re in need of seats to must-see games and sporting events, the hottest sold out concerts, or star-studded Broadway shows, you can quickly and easily search the Vivid Seats marketplace to find For cancelledEvents, Vivid Seats will refund the purchase price (including delivery charges, less possible restocking fees), or will issue a credit for use on a future purchase, as determined in its sole discretion (this may vary by jurisdiction, including California (see California Business and Professions Code section 22507, under which Vivid Vivid Seats’ Policy on Seat Number Display Official stance on seat number visibility. If I opt for a refund, when will I receive it? Timing of refunds may vary by event, over time, or by jurisdiction, so please look to your email for the If your event is cancelled without being rescheduled, you will be issued a refund back onto your credit card. How does Vivid Seats obtain tickets for resale? How about tickets to sold-out events? What is the secondary market? What is a resale marketplace? View all 13. No other refunds will be given once order is processed. Vivid Seats operates the ticket-exchange website https://www. S. Vivid Seats: They also have a 100% Buyer Guarantee. They can help you with the payment cancellation process. No Refunds has become one of the top acts in the 2024 Comedy world, delighting fans with a one-of-a-kind show. Once bought, they are yours. Payment Methods. If the tickets cannot be located, BookSeats will attempt to find comparable (seat location and/or price) alternate tickets to fulfill the order or will provide a 100% refund to the Buyer if comparable tickets are not available. This offers some protection. Standard Vivid Seats sells NHL hockey tickets from regular to the Stanley Cup Finals. ” So the skeptic in me believes the seller intentionally linked them to an incorrect address so that they could claim them and then sell them all over again to some other victim like Vivid Seats has a clear policy for refunds and cancellations. Vivid Seats employs a vast anti-fraud team who work to verify your tickets are accurate and transferred safely. , “Vivid Seats“, “we“, “us“ or “our”). March 13: Vivid Seats 100% Buyers Policy was posted on Vivid Seats website . The host of the event says the event is cancelled and Vivid still has it posted as postponed to avoid paying the refund. Changed their policy AFTER covid. Get MVP - Most Valuable Promotions tickets and 2025 - 2026 MVP - Most Valuable Promotions schedule information from Vivid Seats. For more information about ticket reselling on Vivid Seats, and to see if you qualify, click here. 24 using her credit card. Guarantees offered by Vivid Seats Canceling a PayPal payment for your Vivid Seats ticket purchase might seem tricky. Of course, they collect fees, so in these cases its easy for them to look the other way, not Each venue has unique policies regarding such items. Vivid Seats has strict policies on refunds and exchanges. The concert, for which I purchased these tickets, was last Monday, October 9th. | Read 9,041-9,060 Reviews out of 10,946 You will be refunded if the event is cancelled and not rescheduled. Vivid Seats LLC is a online ticket marketplace. Most of these games will For tickets provided by Vivid Seats, Vivid Seats will use commercially reasonable efforts to procure and timely deliver the exact tickets ordered. Contact them to understand your options. Claims Center these are the average prices. Their 100% Buyer Guarantee includes assurances of full refunds in cases where events are canceled or if the tickets delivered are not as described. Understanding the fine print prepares you if issues arise. It’s important for buyers to check the specific terms and Questions about ticket types or seating; Refunds and Cancellations. If an event is canceled and not rescheduled, buyers are entitled to a full refund. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. The Fox operates on a “No Refund” policy for ticket purchases. If those tickets are no longer available, Vivid Seats reserves the right to replace tickets with comparable or upgraded tickets, at Vivid Seats’ sole, reasonable discretion. Reviews said emails with tickets weren’t coming through and Vivid wasn’t giving refunds as they said they would. 7 Things to Know Before Buying. From spring training to the final game, customers visit Vivid Seats daily to shop for the best tickets in baseball - including MLB playoff tickets. | Read 23,921-23,940 Reviews out of 26,283 Do you agree with Vivid Seats's 4-star rating? Check out what 22,626 people have written so far, and share your own experience. a refund. com cancellation policy specifically states that all sales are final, and refunds are only given for canceled events that are not rescheduled or postponed. Vivid Seats Help; Payments & Refunds; Cancellations, Refunds & Exchanges; How long do refunds take? If your order was cancelled before being confirmed, your credit card was not charged. Did you know roughly 15% of running or race event registrants never even make it to the starting line? That’s really unfortunate, especially considering all of the training and preparation individuals invest in events like marathons, 10k races, 5k fun runs, and other pursuits of the pavement. We want to offer you the best tickets for the events you’re excited about and make the purchase experience easy. These policies may continue to be updated leading up to the event date, and it is your responsibility to keep up with any changes. To do this, log into your account at VividSeats. Learn More. As a primary and secondary marketplace, ticket prices may be above face value. We'll provide you with a convenient NFL playoff schedule with detailed information on upcoming game dates, times and locations for all AFC and NFC matchups. You can also request a full cash refund by contacting If your event was canceled, your Rewards Cash is available now and ready to be used through the Vivid Seats app towards purchasing tickets for any live event on Vivid Seats. Remove posts to vivid policy and vivid you get the merchant is the contents of purchase from the customer had not be delivered to not remove posts Website actually received my absolute last week due to help retrieve their own personal circumstances and to go! Do you agree with Vivid Seats's 4-star rating? Check out what 27,588 people have written so far, and share your own experience. In the unlikely event that your order is cancelled after your purchase was submitted, you will be issued a refund back onto your credit card. When i selected the seats I was interested in, the ticket price changed to $369 per ticket. Whether you're looking for a VIP experience or just want to purchase some cheap Los Angeles Dodgers tickets, Vivid Seats has you covered. Los Angeles Dodgers playoff baseball. If We are unable to cancel or refund your ticket purchase once placed. Their policy where they allow sellers to send tickets as late as the day of the game are part of the problem. Seller Verification Processes. If you have additional questions, please call Allianz Global Assistance at 1-888-497-6993. com. ”). Ticketmaster battle for your tickets. International borders are closed. For your protection, we treat all 100% Buyer Guarantee. Payment methods, cancellations and refunds. Ticket Types. So loyal buyers can potentially take advantage of some savings, but the opaque fees still remain an issue. Can I cancel an order I’ve already placed? Will I receive compensation if my event is rained out, postponed, or rescheduled? global seller terms and conditions. Using the Website. Get a Quote . Some banks may continue to place a hold on the funds for If your event gets rescheduled, there are no added steps for you to take — your seats are still valid for the new date. District Court for the Northern District of Illinois approved the agreement Monday over the opposition of a handful of objectors. 5 million Vivid Seats class action settlement between an events company and ticket buyers who claimed it changed its refund policy for canceled events following the onset of COVID-19 was given final approval by Vivid Seats LLC’s $7. Vivid Seats Knowledge Base. Log in to your Vivid Seats account or create a new one. If I opt for a Vivid Seats does offer refunds in certain situations, particularly for canceled events. This ensures you’ll get valid tickets in time for the event. Refund for tickets from vivid seats for a game postponed indefinitely - Answered by a verified Expert We use cookies to give you the best possible experience on our website. Manage a Policy . What do I do if my event is cancelled? How do I get my compensation? What if If your event is rescheduled or postponed, you will receive an email notifying you of the new event date along with any additional details provided by the event organizer. With the powerful vocals of Steven Tyler and the distinct guitar work of Joe Perry, Aerosmith built its fame through live concerts, which continue to showcase the band's talent and energy more than four decades into its career. I don’t know that I’d buy from someone who wasn’t verified but it worked for me and I hope you get your situation handled! Vivid Seats is giving customers a choice: they can get a refund on their ticket price for any canceled or postponed event, or they can get a voucher good for 120% of the value of the ticket. Postponement: Vivid Seats has the World Series 2025 tickets you've been waiting to buy. Vivid Seats operates If anything screws up maybe vivid seats would still refund you, but I've yet to have any issues like that with them but I've also never bought Mitski resale tickets. When comparing these platforms, it’s essential to consider factors such as service fees, buyer protection policies, seller vetting processes, and overall user experiences. Contact. If tickets cannot be located, Vivid Seats will attempt to find comparable seats or provide a Pros: No pros, Zero things, Availability of tickets. Vivid Seats offers a 100% Buyer Guarantee. I start a new job this week and can't leave to attend the concert so we're hoping to sell the tickets since we can't get a refund. This FAQ explains our general policy and approach. The $7. Viagogo’s Refund Policy Overview. Sellers pay a 10% commission fee. TickPick is a no-fee ticket marketplace, which differentiates itself by not charging service fees to buyers. Their business model is dishonest and unjust and probably was illegal 10 years ago. Los Angeles Dodgers Playoffs Tickets for the 2024 MLB Playoffs. Vivid Seats’ Refund and Compensation Policies Understanding the money-back guarantee: Vivid Seats’ 100% Buyer Guarantee covers: Ticket authenticity; Timely delivery; Event cancellations; The guarantee doesn’t cover: Changed minds about attending an event; Weather-related issues that don’t result in cancellation In terms of dispute resolution and refunds, Vivid Seats has made strides to improve its policies. I put in a dispute with paypal credit. TFS approved requests from five affiliate marketers to abandon refunds in favor of a policy that would only provide credits for future If you purchase tickets through Vivid Seats to a playoff game that is contingent on the results of other games, and that game is not played, you will receive a full refund, plus a promo code for 10% off your next order. we contacted vivid seats and they said they don’t do refunds for postpones. This makes Vivid Seats one of the most visited and popular ticketing websites in the world. | Read 15,141-15,160 Reviews out of 17,215 Vivid Seats owes refunds for events canceled as a result of the COVID-19 pandemic, a proposed class action claims. Vivid Seats has a strict no-refund policy for completed sales. The refund policy at Vivid Seats is the same now as it was when Kissling bought his tickets. If you do try it, let me know how it goes for you lol that is against company policy because your order has processed. Vivid Seats may email discount codes to members of the rewards program too. Vivid Seats backs every purchase with a 100% money-back guarantee, promising tickets that are valid, authentic, and delivered on time. If your event is cancelled, we will contact you to let you know and issue a refund back onto your credit card. Vivid seats gets more bad reviews than anyone I have seen. Buyer Guarantees offered – Vivid Seats does offer buyer guarantees on valid tickets, refunds for canceled events, and secure checkout. Vivid Seats and other resellers know how vital it is to check sellers. Cancellation Policy 5. They told me that due to vivids strict refund policy they were unable to help me due to vivid rescheduling concert not cancelling, and they told vivid seats that they found in Who we are: Founded in 2001, Vivid Seats (NASDAQ: SEAT) is a leading online ticket marketplace committed to becoming the ultimate partner for connecting fans to the live events, artists, and teams they love. She then downloaded the Shinedown ticket to her phone. I’ve written about some operators who did that during the pandemic, which is the worst kind of customer disservice. The U. Baltimore Orioles playoff baseball. What are accepted payment methods? I have received an order confirmation. I am requesting a refund for two tickets I purchased for a concert that has When you purchase tickets from Vivid Seats, they send you a link to access the tickets. Vivid Seats has evolved from a private company to a publicly traded entity: 2016: Investment from Vista Equity Partners; 2017: GTCR acquires majority stake for $575 million; 2021: Vivid Seats goes public through a SPAC merger; Vivid Seats’ journey to becoming a public company. VIP Club, Lawn Chair, Parking, Fast Lane, etc. Search for the specific event and select the date you have tickets for. Download Vivid Seats Refund Policy pdf. Looking for the best way to buy and sell mobile tickets? Conveniently buy and sell tickets to top sports, MLB Playoff Ticket Information. What is Vivid Seats’ Cancellation and Vivid Seats Knowledge Base. General Information 14. On the rare occasion there is a problem with your order, we work to fix it in time for your event, or if necessary, fully compensate you as detailed in our Sales Terms and Conditions. The cost of the tickets were listed at $230 per ticket and I needed 6 tickets. ), no refunds or exchanges will be offered by Peoria Stadium. Find out which ticket marketplace offers the best value for your next event purchase. If an event is canceled, Vivid Seats offers a full refund or a 110% credit for future tickets, meeting customer needs. You must reside in the United States. Our Plans . Cons: Customer service, Misrepresentation of sale, Refund policy. She said she paid a reseller $130. If you don’t comply with these health policies, your admission to the event may be denied or revoked, and you won’t be eligible for any refund or other compensation from Vivid Seats. Vivid Seats - Empowering every fan to get to the live events that shape their most vivid moments and memories. Named as one of Built In's top places to Do you agree with Vivid Seats's 4-star rating? Check out what 17,667 people have written so far, and share your own experience. Recent recommendations regarding this business are as follows: "Never use", "Do Vivid's policy on refunds is a joke. Vivid Seats will contact all pertinent parties that purchased the ticket(s) should an event get rescheduled and new tickets are needed to gain entry. If you received hard copy tickets , you will be required to ship the tickets back Vivid Seats Knowledge Base. In October 2021, Vivid Seats hit a milestone by going public. Weird. Vivid Seats shares lots of info on buying tickets, but they don’t clearly explain how to cancel PayPal payment. Bar Menu. refund was processed March 11 and it would be a several weeks to get refund If you have not yet confirmed your sale, and you no longer wish to sell your tickets or they are no longer in your possession, you can reject the sale in your account. If your event is rescheduled or moved, Vivid Seats can help. Event Registration Protector. Vivid Seats website verified above policy stating a 100% buyers guarantee policy or one could choose 110% voucher credit (“For both options there is no need to take any action. You must provide a valid credit card. 01010111 01100101 00100111 01110010 01100101 00100000 01100011 01101111 01101101 01101001 01101110 01100111 Welcome to r/WWE A SubReddit to discuss WWE, NXT, ECW, and WCW. 2 Box seats, front-row perches and other premium seating options can for a small percentage of your ticket price, you gain coverage that provides you a refund for your purchase. 1. While this policy is reassuring, it’s important to carefully read the terms and conditions, as the Vivid Seats also offers a 100% Buyer Guarantee for all ticket buys. Part of this is Vivid Seats. 5 show and should also be eligible for refunds. The company explains that this is due to the nature of its business model and the way tickets are sourced from various sellers. There's nothing like it! If the Baltimore Orioles are in the playoffs, there's simply no substitute for experiencing it live at Oriole Park at Camden Yards with Orioles playoff tickets from Vivid Seats. Vivid Seats has a Satisfaction Guarantee which Vivid Seats is a full-service marketplace that facilitates transactions between fans looking to buy or resell tickets to their favorite sports, concerts, an Fri, 21 Jan, 2022 at 12:13 PM your tickets and admission to events are subject to all health policies communicated by the venue a Fri, 21 Jan, 2022 at 12:17 PM. Can I cancel my order? How long do refunds take? Can I return or exchange my tickets? Will you let me know if my event has been rescheduled or cancelled? Payments & Refunds. Vivid Seats will cover the Vivid seats tells me again “Not their fault” and “Sorry no refund for you. Choose your team from Legitimate business suspended their operations during COVID and refunded their patrons for services not received at the expected time and place, but vivid continued to sell tickets a Steely Dan Concert in between the postponements that occurred on 12/30/2019, 5/27/2020, and 6/14/2021 and refused to issue me a refund. In most cases, tickets no longer available are removed from our marketplace in live time. Vivid Seats didn’t update them to make it harder to get a refund. All Rights Reserved. that is such a disgusting thing to do to people Tickets you can trust: 100 million sold, 100% Buyer Guarantee. Customer: I purchased tickets from Vivid Seats last November. Cash is available now and ready to be used through the Vivid Seats app towards purchasing tickets for any live event on Vivid Seats. they will try to get exact replacement tickets. As a matter of policy, BBB does not endorse any product, service or business. Vivid Seats is transparent about its policy of not showing seat numbers. pacjs dxypwgkt nhlo nvhuah jlhcr xenvpm tkpgx yhyorrrw kpy uzyb