Unable to add shared mailbox in outlook for mac

However, I was able to access it by adding it to the Shared with me folder. Unhide it in the GAL, configure Outlook, re-hide it in the GAL. com) Thanks for your post in here. Click the Not [Google, iCloud, Yahoo, etc. In the Contact page, tick the contact box, then click File > Open > Other user's Folder, input the email address of user1, select Address Book as the folder type. In the Search box, type the name of the person who granted you access, click the person's name in the search results, and then click Open. On the Add a shared mailbox page, enter the following information: Mailbox name: This name appears in the address book, on the To field in email, and in the list of shared mailboxes on the Shared Mailboxes page. Jul 6, 2020 · To set this permission, the person that is sharing his/her mailbox with you should right-click on folder displaying his/her email address and choose: Folder Permissions. Other members have been able to add the mailbox a while back without issue. I have confirmed the user is using the same account that is a member of this shared mailbox and has the same access as all other members. The ability to open a shared mailbox AFTER the permissions are set can be delayed by 5 minutes to a day. Oct 25, 2022 · 1. I followed the procedure to configure the shared MB as described in : Dec 2, 2022 · This is related to New Outlook for Mac, version 16. It didn't show up in my navigation though. Please help, Katy . Your shared mailbox will now be available to use in Outlook for the Mac Dec 18, 2021 · This was the solution: Outlook > Preferences > Accounts > plus (+) > New Account > type the name of the shared mailbox and click Continue > Sign in with another account > Replace the Sign in with your main email address and click Next > enter your NetID password > Done. Open the Mac Outlook client. And to add. 78. This used to be possible in the "old" version. Jan 30, 2024 · On the Users & Groups page, select Shared Mailboxes, and then select Add. Tech Support4. To get to the “Open these additional mailboxes” list, double click on the Exchange account, click on the More Settings… button and then select the Advanced tab. com). Click the Reset Now! Button. Oct 11, 2023 · Use with Outlook for Android and iOS App: In addition to using Outlook on the web from your browser to access shared mailboxes, you can also use the Outlook for iOS app or the Outlook for Android app. Owner. For your first-time use, delete your name, type the name of the shared mailbox in place of your name, and then send the message. Explore your Online Archive folders. Your shared mailbox will now be available to use in Outlook for the Mac Jun 1, 2023 · New Outlook does not recognize my Shared Mailbox's email address and I am unable to login to the account. Everything works fine except for shared mailboxes. Select Add Account , select a suggested account from the dropdown menu a mailbox and calendar have been shared with me. . On the Home tab, select New > Mail. > put a password "Strong or more. Jul 18, 2023 · 3-Check if the shared mailbox is visible in Outlook on the web. I can create new categories on Outlook for Windows PC, and these new categories can be synced across other Windows PC, which means, all members working on Outlook for Windows can create new categories for shared mailbox and see all categories created by other members for this shared mailbox. It's required and should be user-friendly so people Aug 21, 2023 · Add a shared mailbox to Outlook on the web. I have a business premium subscription and made a shared mailbox for one of my websites but when I go to Accounts and then open shared mailbox on my…. Type or paste in the email account you want to use and click Continue. Select the shared mailbox you want to edit, and then select Edit under Email addresses. Note: You can add the shared mailbox at any time, but before you can start May 26, 2023 · Report abuse. Permissions in shared mailboxes can differ Use the Favorites folder in Outlook for Mac. If it is not visible, it could be due to a licensing issue. Choose Shared With Me tab. Mar 22, 2022 · Based on your mentioned detailed steps screenshot page, at once kindly open your normal mailbox account on the new Outlook for Mac, after that click on Tools menu > select Accounts option > click on first option " Delegation and sharing " > select " Shared with me " tab > click on (+) button and add the shared mailbox account > click on Done. I unable to set an email signature under File -> Options -> Mail May 21, 2024 · For guidance on how to access a shared mailbox that you have permissions to in Outlook on Mac, see the "Open a shared or delegated mailbox" section of Open a shared Mail, Calendar, or People folder in Outlook for Mac. Select their name, and click Open. This problem is that the "Password Prompt" keeps popping up and it will not stop. For more information, please see this article. The older outlook allowed me to access a shared mailbox, the new outlook keeps hanging and does not work after going to open>Other User's Folder, choosing email account, also only allows Calendar in drop down options inbox is greyed out. Exit the Outlook Reset Preferences tool. Shared mailboxes hosted on the on campus Connect server can be added in Mac Mail. You can now add a new account, or manage or delete existing accounts. I have already tried reinstalling their clients and re-adding their accounts. Please pay attention to this: When you want to open another mailbox folder with a delete permission in the outlook client, you should also give this root mailbox "Read and Manage" permission. @Dan: That's incorrect. > uncheck create automatic password. (For example, my mailbox is “A”, I want to add the mailbox “B” and expend the folder of “B”, after May 5, 2023 · After opening Microsoft Outlook then went to 'Tools', 'Accounts', selected the account that is linked to the shared mailboxes, clicked on 'Delegation and Sharing', clicked on 'Shared with me', then clicked on the '+' and added the shared mailboxes. Users with permissions to a shared mailbox can activate add-ins configured for shared mailbox scenarios in message and Nov 28, 2016 · Login to Outlook for Mac client with user2's Office 365 account. 3. Click the Outlook dropdown on the top bar of your screen and select Settings. Click Tools > Accounts > New Account ( + dropdown). > choose the shared email. Click on Inbox under All Accounts and you’ll see emails from all your email accounts in that Inbox. sharenam@uwaterloo. In the Add shared folder or mailbox window, type the name of the mailbox you want to access, for example, info@contoso. Have your IT Team remove your access. This includes mailbox content such as folders, calendars, and contacts. You can assign a license to the mailbox to resolve this issue. > click on > click on reset password. Add Calendar and Mailbox and "send as" capabilities: 3. office. Only default folders that you have permissions Access your unified Inbox. Sep 22, 2021 · To add the shared Outlook mailbox on Mac: In the Tools menu, choose Accounts, and select the account that has access to the mailbox. 82. You can refer to this and check the result. Select the folder you want to add to Favorites. Check this article for details Open a shared Mail, Calendar or People folder in Outlook for Mac (microsoft. Nov 13, 2018 · The shared mailbox is automatically added by Outlook after being created in the Office 365 Admin center. May 6, 2020 · 2. I can send as the shared mailbox by selecting the mailbox in the "From:" field in an email draft. Note: You can add the shared mailbox at any time, but before you can start Jan 30, 2024 · You manually add another mailbox account, and the Exchange Auto Mapping feature adds it at the same time. Oct 21, 2022 · In the Tools menu, choose Accounts, and select the account that has access to the mailbox. Add folder from a shared mailbox to favorites. Choose ‘Shared With Me’ tab. Click OK again to finalize. In the Toolbar, select the more icon , then Customize Toolbar… . This is a massive disruption to workflow as emails can't be managed with ease. Mar 7, 2018 · In Outlook for Mac 2016, the People is saved as Folder. This closes Outlook if it's open, and then resets the preferences. In the meantime, if you would like to Open new Outlook for Windows. Note: Checking the setting Sync shared mailbox will allow Outlook to synchronize the shared mailbox without requiring the user to click Send/Receive. Add the mailbox under Open these additional mailboxes. Install Outlook via Appstore, direct PKG. I am also unable to create any folder within my inbox folder. Under Authentication, enter the credentials for the shared mailbox. Send email from the shared mailbox. When I try to expand the folder list, I get another error; Cannot expand the folder. Is this feature gone or am I overlooking something? Open Outlook. If you want to change the primary email address, your mailbox must have more than one email alias. Our parent company has multiple domain names and so I have 2 accounts with 2 different domain names of which one is the parent account. Replied on May 26, 2023. To open the shared mailbox: In the Tools menu, choose Accounts, and select the account that has access to the mailbox. There are Microsoft support instructions for opening a shared Contacts/People folder within the Legacy Outlook for Mac (File > Open > Other User’s Folder) but these are not applicable to the New version and I cannot find any other instructions for the New version. Select Delegation and Sharing. I'd like the mailboxes to remain hidden in the GAL after the change, but this removes the ability to add them to outlook because Outlook uses the GAL to resolve the name of the mailbox. Add rules to a shared mailbox. By choosing Delete Account you will simply be removing access from Outlook mobile. If a shared mailbox account is not visible in the Advance tab, it should be added in your Outlook with an automapping Jul 21, 2023 · Jul 21, 2023, 10:42 AM. If I switch to the new version, it does not show up. Thanks, Note: The first time you use a shared mailbox to send an email, you won't see the name of the shared mailbox account in the Show From drop-down. Note: user has full access permission to add shared We would like to show you a description here but the site won’t allow us. switch to mail. file and the whole suite. In this case, please click on your profile picture in the upper right corner and click “Open another mailbox”, type the name of the shared mailbox to see if you can May 10, 2022 · If you haven’t added your main email account, you’ll need to before you can add the shared mailbox. Click OK then close the Accounts window. Click on the SharedSupport folder. In the E-mail address field, enter the email address of the shared mailbox. Information Technology - UConn Knowledge Base Log In Jul 6, 2022 · Hover over ‘Open’ then click ‘Shared Mailbox…’. Both have full access to the shared mailbox. Sep 14, 2020 · Hello Sahar, My test result is the same as yours. Change the email address of a shared mailbox. I can also reply to emails from the shared mailbox while in New Outlook, just unable to forward emails. Mar 17, 2023 · Note: shared mailbox accounts hosted on a Microsoft Office 365 server cannot be added to Apple Mail. Click on Delete Account to remove the shared mailbox from your mobile device. Hi, I am using the "new" Outlook for Mac in Microsoft 365. Later last evening I verified the steps to add a shared mailbox as an account in a new profile for another user and To do so: login to Outlook web app (outlook. Cleared application data. PC users are able to send from the shared accounts. it's been 30 minutes so far. Moreover, if you already tried option method mentioned in the article above and still having issue please use contact Change the email address of a shared mailbox. 2. Select ‘Advanced’. Note: If you have permissions to custom folders in the mailbox but not to the top-level mailbox folder, the custom folders Outlook for Mac users are not able to use the "new" Outlook if they have a shared account in Outlook. com does allow us to send from the shared accounts. After that, user1's contacts will be opened as a shared contacts folder. When I right click Shared with me, I can add the Shared Mailbox by selecting Add shared folder or mailbox. The mailbox however did not show (can see only mine). This populates the address locally, which allows you to find it when trying to add the shared inbox. Thanks! I fixed this by removing the "Closest GC" = 1 DWORD registry setting Mar 17, 2023 · Outlook for Mac users are not able to use the "new" Outlook if they have a shared account in Outlook. Click Open. 59), none of the folders show up. Improved search. If the issue still persist, kindly create a new profile Outlook for Mac (do not deleted your old profile for data loss prevention), try to see if the issue is disappear. recently we have received a number of requests on this, and the team is currently looking in the situation. New Outlook: Add Calendar Only: Click File - Open - Shared Calendar and type the name of the calendar to search the directory. I could have one of the other members remove the shared mailbox To open the shared mailbox: In the Tools menu, choose Accounts, and select the account that has access to the mailbox. Removed and added Shared mailbox. Click Advanced. Open Outlook > go to File > Account Settings > select your account > go to More settings > select Advanced tab > under Mailboxes, check if shared email account visible there, if yes, select Remove option to remove it. Ensure you are running Outlook using the New Outlook. When a person in the group replies to a message sent to the shared mailbox, the email appears to be from the shared address, not from an individual user. So, you can see this link for reference to share your contacts with others: Share a folder in an Exchange account. For additional Exchange accounts in a mail profile, adding shared mailboxes is not supported. Toggle the option to ON: With New Outlook enabled: Navigate to File > Open > Shared Mailbox. However, the email still contains the signature for my personal email. Click on "New" to create a new email account. Enter the email address of the mailbox, and then select Connect. The Favorites folder now appears at the top of your folder list in the sidebar. fingers crossed. Mar 18, 2024 · Open Outlook > go to File > Account Settings > select your account > go to More settings > select Advanced tab > under Mailboxes, check if the shared email account is visible there, if yes, select the Remove option to remove it. I found an article about the setup on the microsoft community websites however this doesn't work. If that fails then they should open a Support ticket in the Admin Center. If it isn’t expanded, click the drop-down arrow to the left of All Accounts. It's required and should be user-friendly so people Oct 3, 2019 · For your reference: Open a shared folder or mailbox in Outlook for Mac. Select Accounts > Email accounts. I can’t add the shared mailbox with my own credentials for some reason, so I am not sure if we can see the received emails in all accounts inbox by this way. I have tried Office 365 option, when I add e-mail and password, it asks for the domain. Previously you could select File > Account Settings to add a shared mailbox to an account. com) Assuming that you have followed these steps and still Jul 4, 2023 · I attempted to add the mailbox by going to Settings -> Accounts -> (Selecting the account to which I added the shared email) -> Delegation and Sharing -> Shared with Me -> "+" -> searching for the mailbox's address (import@…). Type the name of the desired Shared Mailbox to add, then click ‘Add’. > check send me the information by email. If you moved folders, calendar items, contacts, tasks, or notes to your archive in any other version of Outlook, such as Outlook What's new in Outlook for Mac - Highlights. Choose commands to display in the Toolbar. Click on "File" tab in the top left. I cannot add shared mailbox in Outlook on MAC, because the same mailbox was In the Folder Type list, click Inbox, Calendar, or Address Book. I am trying to add an existing shared mailbox to my Outlook, but I have no idea how to make it work. - please disable a cache mode and restart the Microsoft Outlook application and try to expand folder. Reply to mail sent to the shared mailbox. In the folder pane of your email, find and expand your Online Archive folder. Check the information under "You have Full Access Go to the accounts section of settings, then tap on the shared mailbox account. To add a shared mailbox it is necessary to have both of the following: (i) a security group that grants “Send-as” and full access permissions to all folders of the shared mailbox (ii) your username must be a member of the mailbox security May 30, 2024 · Based on your description regarding "Unable to send email from shared mailbox in outlook app on mac". Press Ctrl + Click. From here I search and select the mailbox. there I type the name of the inbox, select it and click on "add". I can forward the emails while using legacy mode and using the online version of Outlook. Once your main email account has been added: Select Delegation and Sharing . Open the shared mailbox in a separate browser window. Enter a new email address for the shared mailbox. Select Add to Favorites. Select Accounts. Use the Office 365 web portal or Microsoft Outlook for Mac to access an O365 shared mailbox. Click OK. I added them both on y Outlook for Mac. In reply to A. 1). ]? link at the top right of the window. In a Mac lab machine, I connected my shared mailbox with Delegate mothed, and I found all accounts inbox in Outlook for Mac indeed cannot see the received email from shared mailbox. Apr 25, 2014 · Accessing the shared mailbox via outlook. On New Outlook I am unable to forward emails from a shared mailbox unless I clear application data each day. Once you have multiple accounts, go to All Accounts to the left in the Mail tab. 42. Sep 1, 2023 · MacOS X is 10. Click the plus sign and then click New Account to add an additional Exchange account. In the new Outlook desktop UI it looks to be achieved by right-clicking the account name and selecting "Add shared folder or mailbox", however after doing so the shared mailbox does not appear in the left pane. The Mac users are able to read, delete, move emails between shared boxes and into their personal boxes. The user only has one account in Outlook on their iPhone. I add the company domain but it shows Apr 19, 2024 · Select the default account and click Delegation and Sharing. Note: You can add the shared mailbox at any time, but before you can start Jun 24, 2016 · I'm trying to convert 3 mailboxes to shared mailboxes and provide read-only permissions to the users that used to use them (for historical purposes). To add a shared mailbox it is necessary to have both of the following: (i) a security group that grants “Send-as” and full access permissions to all folders of the shared mailbox (ii) your username must be a member of the mailbox security Add the shared mailbox so it displays under your primary mailbox. For reference : Open a shared Mail, Calendar or People folder in Outlook for Mac (microsoft. com. I have searched for multiple workarounds but it seems that I cannot find an relevant information for my problem. 16 and runs on a 2021 Mac. As an owner at the mailbox level, a user Nov 11, 2022 · They are able to see the full email & all the folders when they open a new mailbox in the web version of Outlook, but when they add the shared mailbox to their Outlook for Mac app (Version 16. In the Permissions section, enable the “Folder visible” permission Select Mail from the navigation pane in new Outlook. In the admin center, go to Teams & groups > Shared mailboxes. To remove, right click the calendar and select " remove ". Type in your shared mailbox email in the box shown below, then click Connect. Feb 1, 2022 · Open shared mailbox in new Outlook experience on Mac: In the Tools menu, choose Accounts, and select your account. For this, you can also refer Open and use a shared mailbox in Outlook on the web (microsoft. TS. Reinstall Outlook. Click here. >> Shared mailboxes? I have 4 office 365 accounts (mailboxes) open in my profile and different office addins in each. Add a shared mailbox to Outlook mobile. Both are now working. If I click file -> open ->Shared Mailbox, a pop-up appears. In the Outlook Profile Manager window, click the Add (+) button and give the profile a name, then select the gear icon and select Set as Default. Only functionality lost is sending email out. Click the + (plus) symbol. Jun 8, 2022 · If you haven’t check with it, kinldy follow the below steps and confirm. Moved to new outlook for Mac v16. You can now close out of the Outlook Profile manager and Sep 20, 2023 · Open Outlook for the Mac. As workaround switch back to legacy outlook by clicking on Help Mar 23, 2022 · Dear all, I'm trying to use Mac OS Mail as a client on Office 365. On the Permissions tab, press the Add… button to add the person you want to grant mailbox access to. I cannot add shared mailbox in Outlook on MAC, because the same mailbox was Options for sharing a folder. And other people can see this link to open the shared People folder on a Mac: Open a shared Mail, Calendar, or People folder in Outlook for Mac. When you share a folder, you can set permissions that define what each user who accesses the folder can do: Permission level. Click on [+] on bottom left of the left column - click New Account. Activities that a sharing user can perform. Dec 12, 2019 · Scenario 2: you are encountering this issue in the Outlook web APP, also, you can see the shared mailbox from the left folder pane under your account but you cannot open it. When you're prompted to sign in, enter your email address instead of the email address of the shared mailbox, and then select Next. Individually removed all possible Outlook Jan 25, 2019 · To open the shared mailbox: On the Tools menu, click Accounts > Advanced > Delegates. The new Outlook has many new features and improved experiences, including: Customizable toolbar. If you would like to use shared Mailbox in Outlook for Mac, as a workaround, you may click the New Outlook switch button to switch back to the classical Outlook for Mac. In Outlook 2010, Outlook 2013, and Outlook 2016, Outlook 2019, and Outlook for Microsoft 365 a manager can add a delegate's account to their profile and the Mar 25, 2021 · Click on the Contents folder. ca) Click Add. Mar 1, 2023 · To add a shared mailbox to Outlook, follow these steps: Open Outlook, select the Tools menu then click Account. office365. Dec 18, 2021 · This was the solution: Outlook > Preferences > Accounts > plus (+) > New Account > type the name of the shared mailbox and click Continue > Sign in with another account > Replace the Sign in with your main email address and click Next > enter your NetID password > Done. As an owner at the folder level, Create, read, modify, and delete all items in the shared folder. Be sure to click the arrow next to the mailbox name to expand the Jan 30, 2024 · Add the Exchange account for the shared mailbox to your Outlook profile as an additional account: Open Outlook, and then select File > Add Account. To learn more, see Add a shared mailbox to Outlook mobile. 4- Repair the Outlook database file. Click From in the message, and change to the shared email address. If I follow the exact instructions Feb 29, 2024 · I was able to add a shared inbox in the legacy version of Microsoft Outlook for Mac (Version 16. This is how the screen looks like. Another option is to create a group for your shared mailbox. In the Search box, type in the email address of the account and click Add. Apr 27, 2022 · On this issue, first I would like to ask you to ask your administrators inside your organization for help in giving full access to shared mailboxes that are set up through the Exchange admin center (EAC), and then I would also like to try adding a shared mailbox with your own credentials. She double-checked the permissions and even set it to Jan 30, 2024 · On the Users & Groups page, select Shared Mailboxes, and then select Add. Once in the SharedSupport folder, double-click Outlook Profile Manager. If you don't see the From field at the top of your message (next to Send ), on the Options tab, select Show From. User's post on May 26, 2023. Use a shared mailbox on a mobile device (phone or tablet) You can access a shared mailbox on a mobile device in two ways: Add the shared mailbox in the Outlook for iOS app or the Jul 24, 2019 · My colleague granted me permission to her mailbox but when I try to add it to Outlook I get the following error; Cannot display the folder. A shared mailbox provides group or individual access to the entire mailbox. See You cannot open a shared calendar in Outlook 2016 for Mac for instructions. Choose + to add a shared or delegated mailbox. Outlook for Mac users are not able to use the "new" Outlook if they have a shared account in Outlook. Note: Some third-party email providers, like Gmail, Yahoo, and iCloud, require you to change some settings on their websites before you can add these accounts to Outlook. Receive notifications of new messages in a shared mailbox. Note: POP accounts won’t be able to be selected because they do not sync with Microsoft Cloud. Note: Currently, the new Outlook for Mac supports only the Mail module. 5. The shared Calendar appears in the Folder pane under the Shared Calendars heading. Any ideas? Thanks (to all replying) for However, after it was reinstalled, Outlook was updated to a new version. 67, connected to Microsoft 365 account. It seems that it is no longer possible to move a folder from a shared mailbox to the favorites folder. I've seen both. com) with your Microsoft365 business account > click on your profile picture and select Open another mailbox > type your Shared mailbox email account id and check. Aug 23, 2023 · Hi there, I am using outlook email on Macbook and even though I can access and send/receive emails from shared work email address (where I signed in via IMAP), I cannot see the emails my colleagues sent nor they can see the ones I sent - they don't appear in the 'sent' tab. click on " Reset password " > click on " Send me information by e-mail. The system will verify if your account has permissions to add the mailbox, and if so, it will now appear within the left side pane of Outlook. I have deleted and downloaded the app again, add all accounts again, but again - I can add and see the shared calendar, but not with mailbox. This will not impact any of the data in the shared mailbox. They are able to move from their inbox to the shared mailbox however, just not the other way around. Report abuse. Use the shared calendar. Note: If you have permissions to custom folders in the mailbox but not to the top-level mailbox folder, the custom folders will not appear in the folder list. If you have any questions or if Aug 24, 2021 · Hi All, I'm trying to add a shared office 365 mailbox to Apple Mail. Based on my knowledge and test results, the new Outlook for Mac doesn't support Shared Mailbox currently. Account Settings > Account Settings (see image below) 2. Open the new Outlook for Mac. Scenario 1: The manager and delegate mailboxes are added to the same profile. Note: The shared folder appears in the left navigation pane under the Shared Calendars heading, with the person's name Oct 24, 2022 · Indeed it is not in exchange but in office365 users. There are currently issues with the Legacy outlook so that is not an option at the moment. g. Note: If you have permissions to custom folders in the mailbox but not to the top-level mailbox folder, the custom folders Sep 20, 2023 · Open Outlook for the Mac. In the Search box, type the name of the person who has granted you access to their calendar, and press Enter. I, like many others, have been unable to add a shared inbox from Microsoft 365 to Outlook for Mac via the new interface. If you don't see your shared email address, choose Other email address and then type in the shared Jan 24, 2023 · Workaround: Send a test email to your shared inbox from New Outlook. +1, as far as I know, there isn't a way to connect to hidden objects, but you will stay connected if its hidden after you connect. The shared mailbox will now automatically display in your Outlook. All the messages are located in folders other than the inbox, since we cannot see the folders, we cannot see any of the Feb 11, 2019 · In fact, I have several mailboxes set-up in my Outlook and add-ins only activate for the "primary" mailbox. What has been tried? 1. Select the default May 10, 2018 · Community, I have a problem that keeps happening with a Shared Mailbox. However, I received the message "No Results Found," regardless of whether I searched for the full address or just the At once kindly open your normal mailbox account on the new Outlook for Mac, after that click on Tools menu > select Accounts option > click on first option " Delegation and sharing " > select " Shared with me " tab > click on (+) button and add the shared mailbox account > click on Done. The shared mailbox will then show up in your new Outlook for Mac. Microsoft Outlook cannot access the specified folder location. Wait a couple hours, then reapply your access to the Share Mailbox. In the Folder pane, right-click your account name, and select Add shared folder or mailbox. Downloaded version Version 16. My sincerest apologies for the inconvenience this might be causing you. Enter the 8 character username of the shared mailbox (e. Nov 14, 2023 · I am using Outlook for Mac ver 16. An object cannot be found. Search the mailbox you wish to add to Outlook then click Add. 86 . Select Mail from the navigation pane in new Outlook. In the next window, click Delegates then + button. The operation failed. To look at email from just one of your accounts, go to Dec 2, 2020 · Shared mailbox New Outlook Mac. The shared Mail folder appears in the Folder pane. Open a shared folder or mailbox in Outlook for Mac. Jan 24, 2023 · File-> Account Settings-> Account Settings…-> tab E-mail. 4. To add a shared mailbox it is necessary to have both of the following: (i) a security group that grants “Send-as” and full access permissions to all folders of the shared mailbox (ii) your username must be a member of the mailbox security Jul 13, 2023 · To open the additional Exchange account, follow these steps: On the Tools menu, click Accounts. fc pj nt qu sd tq dc hr xm pr