Alibaba customer service review

 

Check Company Ratings and Reviews; After deciding on the products, browse down and check the company’s site and profile, ratings, and transactions to verify if it’s legitimate or not. Generally, reviewers say that Alibaba is a great platform with a wide variety of products available at good prices. com's 4-star rating? Check out what 23,847 people have written so far, and share your own experience. 28 euros because it broke on October 18, 2023 when I used it to crack an Far too many sellers selling the same items. com is a waste of time and your money. They fail to address privacy breaches and refuse to take down phishing sites, effectively supporting malicious activities. Overall, I am very happy with Dongguan Xiang Qi Paper Products Co. However, there are points about most suppliers on Alibaba; a review can help you infer. Use the 4 major Cloud providers and so far. Start selling now. Overall, I am extremely satisfied with my e-scooter. The disgusting place to buy goods for business. seems to pretend to care for customer yet is a seller platform. 02. The company mainly operates in three sites: Taobao, which is China’s biggest shopping site; Tmall, which focuses on online alibaba customer service/certification and accreditation service $158. Great Customer Service! Read 1 more review about Alibaba. Their assurances are that if something goes wrong, you will receive a 100% refund, this is an absolute LIE! I've read from other sellers before that you need to be very careful when buying there. Jun 13, 2016 · Bad customer service, garbage products, you will NOT Get Refunds they will keep telling you to wait and upload all kinds of evidence. ---Date of experience: May 23, 2024 Indeed, Alibaba does what Amazon, eBay, PayPal, Google, FedEx, all of the wholesalers, and a good portion of manufacturers in the U. Jul 30, 2020 · What do consumers have to say about the Amazon/Alibaba divide? AliExpress Reviews. 59 - $ 3 . View a large range of rates, services, and transport methods, including Air Freight, at Alibaba. | Read 19,221-19,230 Reviews out of 19,230 Mar 20, 2024 · Alibaba review: What does it prove? A customer’s review of Alibaba products determines the features of a seller. 00. Ali Baba Limo was fantastic! We used this company for my daughter's prom, March 2017. Select the order you would like to use the service with from your order list in "My Alibaba". To use the online chat, go to Help Center and click the chatbot icon in the lower right-hand corner. ) Find reviews customer service for all types of freight. You can search for the topics you need or browse the categories to find answers. Phone also suddenly started getting malware ADS spyware which can't be removed by antimalware apps! Date of experience: 01 May 2024. alipay. Great customer service. Working hours: 9:00-21:00, Monday-Friday, UTC +8 May 24, 2024 · The latest review A Platform for Global Trade Excellence was posted on May 17, 2024. com Aug 24, 2023 · Alibaba reviews help to make a better choice. Sign Up for Brand Profile PRO to get the full Customer Service by Usage data. 390. com is a leading online B2B (business-to-business) marketplace that connects buyers and sellers from across the globe. Quote your prices in Yuan so we are not subjected to US monetary policies that affect our exchange rates world wide. I paid over $3,500 USD for product i never received. Date of experience: 04 June 2024. Pros: - Monthly commitment. Overall product shipping and delivery process. Alibaba is an online marketplace and was founded in 1999. | Read 41-60 Reviews out of 15,978 Jan 4, 2018 · Launched in July 2015, AliMe is an IHCI-based shopping guide and assistant for e-commerce that overhauls traditional services, and improves the online user experience. Useful. It combines high quality, excellent design, and reliable performance, all backed by superb customer service. (408) 785-5580. Read real customer ratings and reviews or write your own. Whatever you want it’s on there. Vinod Kumar S. Search engine, marketplace, and bank all rolled into one. A. 28 euros because it broke on October 18, 2023 when I used it to crack an Apr 23, 2024 · 2. They sent me installation videos and a service agent (Comliner) managed my May 9, 2024 · Do you agree with Alibaba. As Customers NEED to avoid buying from sellers on Alibaba. Alibaba is one of the most valuable tech firms in the world. 3. do, with a healthy helping of financial services for garnish Cordialement,---Alibaba. "fast delivery". Chat now. 8 yrs CN Supplier. Avoid transactions outside of Alibaba. A+ product quality and customer service. Steer clear of Alibaba Cloud – their lax approach to security is alarming. Fast delivery, High quality product, Packaged very well, Great customer service, I RECOMEND THIS COMPANY TO OTHERS Date of experience : May 03, 2024 Read 2 more reviews about Alibaba. Tweet. com Help Center Jan 30, 2024 · To add the service, place a Trade Assurance order and select the Production Monitoring & Inspection Service. , Ltd. Alibaba Review #1: Trade Assurance Doesn’t Protect The Buyer. View customer reviews of Alibaba. Try contacting customer service team on their social pages via direct messaging or by using comments or mentions. As for reviewers, we'd advise carefully Find quality Manufacturers, Suppliers, Exporters, Importers, Buyers, Wholesalers, Products and Trade Leads from our award-winning International Trade Site. Sam Boyd. | Read 61-80 Reviews out of 19,171. - Services that goes through the great firewall for better cross-border connectivity with China. Read 1 more review about Alibaba The Truth About Bad Alibaba Reviews. Contact supplier. The product itself was also incredibly high quality. You can also contact through their social media pages. Address: global. Alibaba began as an online wholesale market for small companies. Alibaba. com? Join the 62 people who've already contributed. Nov 6, 2023 · Apple Vision Pro review: Fascinating, flawed, and needs to fix 5 things; and customer service, announced Alibaba International Digital Commerce Group during the launch in Singapore. 2. There are hundreds of millions of products in more than 40 categories sold worldwide. Protect your data and look elsewhere for reliable and secure services. Simply put, it is vital to choose the commodities. com's 4-star rating? Check out what 23,940 people have written so far, and share your own experience. Date of experience: April 10, 2024. Alibaba Group operates a range of businesses and each of them has its own customer communication channels. Total complaints: 222. Launched in 2015, Alibaba. com customer service, Invoice No: FR011032023042400182943 Order number: 8166398815346699 Sèvres, France on November 12, 2023 I am asking the ALIBABA company for a full refund of this Nutcracker for Nuts Sheller Crack for its purchase price of 4. Read more. Interfacing to Home Assistant was very simple and effective. This is your opportunity to expand your sales with an additional revenue stream and reach new customers. 03. Good product quality in a well designed form factor. Date of experience: May 01, 2024 Very fast delivery. is slow to resolve disputes. /5. $ 2 . 28 euros because it broke on October 18, 2023 when I used it to crack an Very Nice Ribbon material and printing service. All customer reviews are handled by the BBB where the company is Headquartered or a central customer Do you agree with Alibaba. Date of experience: May 24, 2024. Enter the new email address for your account Feb 13, 2024 · Always make payments via Alibaba-verified payment gateways, including PayPal, Trade Assurance, Bank Transfer, etc. operation@service. Far too many sellers selling the same items. 2 reviews. I highly recommend this e-scooter to anyone looking for a top-notch riding experience. com's 4-star rating? Check out what 19,426 people have written so far, and share your own experience. Whether you're a small business looking to source products or a tech-savvy individual seeking cloud solutions, Alibaba has something to offer. Resolved complaints: 33 (15%) Unresolved complaints: 189 (85%) Poor 🫤. If you want to buy safely from Alibaba, make sure to read the supplier reviews on Alibaba. 5. However, using the phone to contact AliExpress may prove less effective. At the beginning it was awesome, quick feedbacks, fast communication, samples made fast, 5star customer approach - final bulk wast not far as good. com; Working hours: 9:00-18:00, Monday-Friday, UTC +8; Chat. Jan 31, 2023 · Alibaba trade assurance means literally nothing. 0. How many stars would you give Ali Baba? Join the 140 people who've already contributed. Alibaba has not remained static and have improved over time in making the buying and ordering experience much more intuitive. - No transparency on service availability. Very fast delivery. Apr 22, 2024 · To reach AliExpress by phone, you must use the Alibaba group’s number: (+86) 571-8502-2088. Xchak Gearz. Shipping per piece: $12. It provides highly available infrastructure at low cost. 2 yrsCN Supplier. 00 - $200. Apr 17, 2024. 1. Dec 20, 2023 · Pros: Refund, Fraud lock of comunication, Price and diversity of products. Looking at AliExpress reviews from consumers is a bit of a mixed bag, but generally speaking, there are a few common issues that come into play. Date of experience: January 21, 2022. 18. com users. Great customer service and very accommodating. Date of experience: December 18, 2023. Trade Assurance is Alibaba’s hosted service that ensures your orders are protected from fraud. Share. Most companies, when trying to deliver outstanding customer Do you agree with Alibaba. Shipping is usually very slow and talking to an actual human for customer service is nearly impossible. An Overview. 80 - $ 14 . To learn more now, contact us at +86-15902071989 (Whatsapp) or email info@yansourcing. Alibaba has 1. If a transaction goes wrong, Alibaba will guarantee a refund to you if the supplier does not abide by the agreed terms. Firstly, I had issues with two of my orders (order numbers 204563062501022443 and 204562838501022443), and despite reaching out to customer service for assistance, the resolution process was slow and ineffective. Their commitment to customer satisfaction was evident throughout. You can contact via their contact page. 8 star rating based on 811 customer reviews. You can chat with an agent on their live chat support page. Shop for air, land, and sea freight services. Min Order: 1 case. I have two requests for further improvement 1. As an Alibaba. Useful1. Here’s a look at what Alibaba can offer wholesalers in China . The live chat service logo is like below（To contact online service, please kindly click on the floating window in account management page）: 2). Alibaba Review #3: Alibaba Sold Me Poor Quality Goods. Read 1 more review about Alibaba. In the range there are consumer electronics, fashion, machinery and tools, among others. One-Stop Service makes it easy to keep track of your orders to make sure you don't miss deadlines. I recently encountered several issues with my orders on Alibaba. The aggregated data is based on reviews and questionnaires provided by PissedConsumer. Browse freight agents for great deals and economical prices at Alibaba. Brightseid. This is the main line available for questions related to AliExpress, although the site itself does not offer a direct number for customer service. Nov 11, 2020 · Sign in to My Alibaba; Click on “My Account” – “Change Email Address” The system may guide you to verify your old email address first before you can proceed. You get an end-to-end wholesale service platform calibrated to help you grow your business and provide services to your buyers. Both Amazon and Alibaba platforms offer 24/7 customer service: chat boxes on the site for customers to send questions anytime, call centers you can call to speak with a representative, and individual seller pages that give customers an open line to contact merchants. com's 4-star rating? Check out what 23,867 people have written so far, and share your own experience. "Cost efficient and Competitive cloud provider". Min. Jun 6, 2016 · I was provided regular updates in production, photos and videos of the progress, and options for shipping to assure the product arrived in a timely manner. Jul 10, 2023 · Alipay Mercha nt Service risk operation support. delays refunding; and. Order: 1 piece. Alibaba is a China-based global marketplace that was started in 1999. 28 euros because it broke on October 18, 2023 when I used it to crack an What is Alibaba. The product was as advertised. risk. 80 Min Order: 10. com's 4-star rating? Check out what 20,447 people have written so far, and share your own experience. The console is user friendly. Apr 23, 2024. Alibaba Review #4: Alibaba Was Late Producing And Shipping My Products. Bad customer service, garbage products, you will NOT Get Refunds they will keep telling you to wait and upload all kinds of evidence. You can choose either “Email Verification” if your email is still in use, or “Contact Customer Service” for assistance. 1 - 15 of 9429 reviews. Alibaba is known for 3rd rate manufacturer's anyway, so I've taken my business elsewhere. Leave a review and share your experience with the BBB and Alibaba. 80 - $15. 04 million queries, and accounted for 95% of the customer services rendered by Alibaba’s e Find helpful customer reviews and review ratings for The Tao of Alibaba: Inside the Chinese Digital Giant That Is Changing the World at Amazon. Customer experience is a combination of things – people, policies, processes and practices – that all work together to send the message to customers that a company cares. For details, please visit their respective websites. Keep your fingers crossed you get what you ordered. The service helps create a secure trading environment by protecting buyers’ orders if a supplier fails to meet the basic requirements of on-time shipment or quality of products. Good Review Drop Shipping Factory Direct Selling Best Quality 100% Unprocessed Human Hair Full Lace Closure Frontal. (109 products available) OEM crystal jelly collagen hyaluronic acid vampire vitamin C mask powder anti-aging moisturizing mask powder facial skin care. Types of Alibaba Reviews You Can Find on the Internet . com's 4-star rating? Check out what 22,688 people have written so far, and share your own experience. 0 out of 5. Trade Assurance is Alibaba’s free service for protecting payments and ensuring you receive the goods you order. com's 4-star rating? Check out what 23,929 people have written so far, and share your own experience. Alibaba should be a great service for importers, the idea is good and lots of the layout and system is good but the complete lack of supplier management ruins all of this. How to Import From China？. It allows various operating systems and a large number of options of CPUs and GPUs. S. | Read 21-40 Reviews out of 16,734 Oct 28, 2022 · What are people saying about Alibaba reviews? Based on over 19 thousand reviews, Alibaba has a pretty great Trustpilot score of 4. 76 stars. com seller, you get more than a digital storefront on a global marketplace. | Read 19,161-19,180 Reviews out of 19,239 View customer complaints of Alibaba Group (US) Inc. The latest complaint Order #8118188516343559 unrectified dispute/damaged items received including items glued together to appear whole was resolved on Feb 22, 2021. Mike Abe. Alibaba suits both personal and professional uses. Date of experience: 21 January 2022. | Read 21-40 Reviews out of 109 Both Amazon and Alibaba platforms offer 24/7 customer service: chat boxes on the site for customers to send questions anytime, call centers you can call to speak with a representative, and individual seller pages that give customers an open line to contact merchants. The place of scammers, the scammers are not only the sellers themselves but also the Alibaba company. Alibaba Group Customer Service Score by Usage. Half of the bulk order which means 200 units of t shirts werent 100% cotton, were very poor quality, torn up, 70% of units have stains on textil. 4/5. On time, excellent, my second time buying from this company, great quality While there are occasional challenges with customer service and shipping, the company's commitment to improving its platform and services is evident. The pick up area was a tight squeeze for such a large party bus but he made it work with ease. Visit Website. 0 Wireless Noise-cancelling Hands-free Customer Service Headset With Mic for Phone Computer Business Call Center $ 11 . com’s Trade Assurance program has all the potential to be a game-changer for China sourcing, especially for those buyers looking for an extra layer of protection when ordering over China’s largest business-to-business e-commerce Dec 28, 2021 · The pricing structure of Alibaba's elastic compute service is very competitive. | Read 18,281-18,300 Reviews out of 18,397 Aug 4, 2016 · Alibaba Trade Assurance: An Unbiased Overview. Note that supports live chat. Next >. Great customer service! Quality Help Center Hasn’t replied to negative reviews. Jeff Farrell. Alibaba has an average consumer rating of 2 stars from 237 reviews. Share your voice on ResellerRatings. US. com? Alibaba. 0·18 reviews·"Customer Service". , BBB helps resolve disputes with the services or products a business provides. 01. | Read 19,041-19,060 Reviews out of 19,166 From initial RFQ to design, quality, delivery and customer service was of very high standard. com's 4-star rating? Check out what 23,837 people have written so far, and share your own experience. May 31, 2021. How good service a seller provides, and should you buy custom products from that seller or not. Date of experience: 22 May 2024. And if you feel helpless, contact Yansourcing which has an endless list of trusted suppliers. Cordialement,---Alibaba. These include problems with shipping times, customer service, and overall quality/value. com, such as ordering, payment, shipping, and customer service. Conclusion. 87% of those reviews are 4- or 5-star ratings. Alibaba Review #2: Alibaba Sold Me Counterfeit Goods. I’ve been using it for maybe 2 years now. Alibaba Review #1: Trade assurance do not protect buyers. It offers a wide range of products and services to businesses, including wholesale products, supplier sourcing, trade assurance, and more. 2. Pricing of products and services. 0 pieces Nov 7, 2023 · 11/7/2023. Your experience matters. Likelihood of customers making future purchases. Place a Trade Assurance order on product with the "One-Stop Service" tag. Alibaba customer care. 14/5. 1 review. The material used was high quality and the printing was very good. Follow Us Cordialement,---Alibaba. $6. com. Oct 26, 2021 · A Full Review. Part 2. August 4, 2016. Alibaba is a rare visitor on ComplaintsBoard, so the pace of resolving complaints leaves much to be desired. Great Service for Developing Physical Jun 4, 2023 · About Alibaba. Read honest and unbiased product reviews from our users. Date of experience : August 12, 2021 Dec 7, 2021 · Is Alibaba safe and legit to buy from?This video will provide you with the facts behind the bad Alibaba reviews and how to buy from Alibaba without getting s Aug 21, 2017 · 2006. It’s a full on scam. Cons: Customer service, Alibaba supplier fraud very big scam, Help me refund my money back. Their customer service is horrible and trade assurance serves only the seller, not the buyer. If you feel like your products aren’t coming just contact customer service and they give you a refund! Alibaba is a public traded company worth billions, it’s not fraudulent at all. Find alibaba customer service services for shipping products in bulk. VS. Pretty terrible as of 2021. If you have any questions while using your Alibaba global gold supplier account, you may contact us through online service entrance point (Monday – Sunday, 0:00-24:00). Small-Business (50 or fewer emp. Help Center - Alibaba is a webpage that offers you knowledge about various aspects of Alibaba. 4. How many stars would you give Alibaba. Alibaba is the world’s most popular online shopping destination, with a fast-growing e-commerce market. It is also an all-in-one B2B online selling platform. We believe they should spend more time and effort on reviews to naturally grow customer loyalty. The driver, Martin was amazing! He was on time, courteous and professional. 28 euros because it broke on October 18, 2023 when I used it to crack an 400 S El Camino Real Ste 400. San Mateo, CA 94402-1741. Alibaba is a Chinese e-commerce company founded in 1999 by Chairman Jack Ma, a former English teacher and martial arts enthusiast. com Reviews 23,903 Great product, fast service, and excellent customer support. Alipay Merchant Service b usiness support. uses automated replies. 1010 reviews · "Good service" Contact Supplier. Alibaba Review 2020. 9,429 reviews for Alibaba, rated 4. Utilize Alibaba's Trade Assurance service. (Since publishing my review above) So I spoke to customer service and filed a formal complaint on a few manufacturer's who had the Trade Assurance Logo on their website, but refused to allow me to pay for their invoice (PI) via Trade Assurance. com's 4-star rating? Check out what 23,913 people have written so far, and share your own experience. Overall, Alibaba is a B2B e-commerce platform that allows businesses to source products affordably. | Read 41-44 Reviews out of 44 Date of experience: May 24, 2024. Bought a charger, shoes, clothes ect. | Read 16,941-16,960 Reviews out of 19,220. When they are all in harmony, the customer feels valued to even the largest of companies. Alibaba cloud covers multiple regions over the globe. The inspection details will be confirmed with both you and the seller and an inspection report will be provided within 24 hours. Order: 5 pieces. 18 May 2024. May 26, 2024 · Improvements over time. Alibaba Group's Customer Service score was rated the highest by customers who have used Alibaba Group's products/services for Less than 1 Year, and the lowest by customers with 5 to 10 Years of usage. They have no intentions or real recourse of providing solutions for buyers when issues occur with vendors on their platform. We love the way they look and will order more in the future. On time. com Reviews 23,781 Nomas Customer Service. | Read 81-100 Reviews out of 19,184 . Because clearly Alibaba. com, and unfortunately, my overall experience was disappointing. ignores reality of transaction despite all facts. 1). During 2017’s Double 11 shopping festival, AliMe successfully responded to 9. Import & Export on alibaba. Otherwise, you can find good deals if you don't mind the wait. Do you agree with Alibaba. Cons: - Inexistant support and incapable of speaking English. com Reviews 23,867 Great products, Excellent customer service, super fast shipping! Date of experience: April 26, 2024. 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